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Please contact support about this. The cover is just glued on and can be replaced. What a mess. info@alphacool.com

Basically, we of course recommend our own coolants like Tec Protect 2 or Apex Liquid, but in general, any clear premixed coolant is perfectly fine — just as you already figured out. 🙂

OH, that’s definitely the problem — hard to miss. I honestly don’t know exactly how much fluid is in the AIO. I’d estimate around 250–350 ml, but I can’t give you a more precise figure right now. In this case, I’d just ignore the recommended mixing ratio, pour the entire bottle of cleaner into...

The order is only processed once payment has been received. This means you pay first and then have to wait. However, you can cancel at any time, as long as the item hasn’t already shipped. Just keep in mind that the refund might take a few days. I believe we process cancellations and refunds...

Hi, you’ve chosen the right cooler for your card. The delivery times shown give a rough estimate of when the item will arrive at our main warehouse. Since we ship worldwide, we can’t provide a more specific timeline, as delivery times vary greatly from country to country. Depending on the...

That’s quite a strange issue. Are you sure you’re reading from the correct port? The pump sends out an RPM signal just like a fan does, so you can actually connect it to any fan header.

If the pump is running slowly, there are three possible reasons: The pump is being controlled in some way. This needs to be checked in the BIOS. There is a blockage somewhere in the loop. This would cause too much back pressure, preventing the pump from reaching its intended speed. The pump is...

Flushing the AIO definitely doesn’t hurt. It is a bit strange that the pump is only running at 2000 RPM—it should typically run between 2400 and 3000 RPM. I’m not exactly sure which pump version is installed in your model, but it’s likely still the one rated for 2400–2800 RPM; the latest models...

@PauZZZ Tatsache ist, die Kunden ignorieren diese 1A max. Die schließen die Lüfter einfach an. Egal ob das innerhalb der Spezifikationen ist oder nicht. Ich habe schon Kunden erlebt die 8, 9 oder gar 10 Lüfter an dem 1A angeschlossen haben und es lief auch. Das Problem an der Sache, es kann...

If we are ready, there will be a release date. ;)

The cooler is currently out of stock. We’re expecting a shipment in 1–2 weeks, which will be enough to cover all existing orders. How long the shipping time will be after that, I can’t say, DHL is taking quite a while to deliver to your country these days. Customs in particular is extremely...

Your package is already on its way. I just don’t see a tracking number here — you might want to contact our support team again to get that. Otherwise, please note that delivery to your country might take a bit longer, since it seems that customs offices everywhere are currently taking more time...

Moin. Fillport und 4 IN ist mit der Pumpe verbunden, sonst würde das Ganze ja nicht funktionieren. Wie du den Loop aufbaust liegt ja komplett bei dir. Eine Distroplate soll ja nur die Verschlauchung/HardTubes sauberer führen, sonst nichts. Die ganzen IN und OUT an der Seite sind ja nur...

Phase-change pads only start to perform properly at around 50–60 °C. Your card actually stays too cool for those pads to work optimally. We haven’t had particularly good experiences with them internally either. But in general, you won’t get much lower temperatures anyway. The specified heat...

Dann wünsche ich noch viel Erfolg und Glück.

Dann wirst du mehrere PWM Anschlüsse verwenden müssen. Oder einen PWM Controller der mehr Spannung hat. Nur von einer Spannungsregelung wie die feste 7V Regelung des Vorredners würde ich nicht empfehlen. PWM Lüfter sind mittlerweile stark auf 12V angewiesen und eine niedrigere Spannung kann zu...

Moin, ohne das Geräusch selbst zu hören, kann man wenig dazu sagen. Beschreibungen sind immer sehr subjektiv. Es wäre von Vorteil, wenn du eine Tonaufnahme bzw. Video machen könntest und es irgendwo hoch lädst, damit man sich das anhören kann. Vorher will ich dazu auch nichts sagen, da es reine...

I’m still surprised, though. DDC and D5 pumps normally run for 5–10 years without any issues. They really shouldn’t fail that early. But well, nothing you can do about it, sometimes you just have terribly bad luck.

That’s very unusual, having to replace the tube twice already, and also that the pump stopped working after such a short time. That’s definitely not normal. What coolant are you using? Either you’ve had incredibly bad luck, or something is being done incorrectly in your setup. Aside from that...

I’m afraid I have to disappoint you. We won’t be bringing out any coolers for the RTX 5060 cards. The demand for these is simply too low — it just isn’t worthwhile for us.