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I found the box, and I did in fact buy a "V4" of this Acryl D5 block... So... why didnt i get the correct plugs?! (n)

Oh, i didnt know there was a newer version, I thought V3 was the newest. :( Will this older V3 work with the eiszapfen screw plugs V2? or not? (for "upgrade")? The stand doesnt even fit with the plugs it came with.

How can I get the flat caps?

The VPP755 pump instructions say that the supports can go over the 1/4 inch in/out plugs, because they are flush in the picture, but the plugs I received with my acrylic waterblock v3 are not flush. and are not compatible with the stand support ?!?! so I have no way to apply the stand because it...

Hello, I have purchased a set of 13/10mm fittings and I will also purchase a set of 11/8 fittings for another compact system. My question is if you sell the o-rings for these fittings as individual replacement parts for long-term maintanance and support. Is this o-ring compatible with the...

oh i think the manual says it supports 115x! nice

Hello, About a month ago I purchased an XPX Pro, but I did not know that it doesn't say that it supports 115X sockets by Intel. Is it possible to do this at all even if it was not designed for that socket? Or do I need to buy a different block? I it possible to adapt this block to 115X? I...

Hello, Is the flush screw plug "Alphacool Eiszapfen screw plug V.2 G1/4 - deep black" compatible with any Alphacool radiator? Specifically, I need to know if it is compatible with the "Alphacool NexXxoS ST30 Full Copper X-Flow 240mm". I have a problem with my radiator mount on my PC case that...

I communicated with ModMyMods and asked them to please restock these parts, and I will try to order from them, but they dont seem to be very popular fittings or something. They do not appear to be as frequently restocked as the 13/10 etc. The guy from ModMyMods appeared to have said that he...

Hello, I bought the "Alphacool Eisstation 40 DC-LT - reservoir" so that I can add it into my "Alphacool Eisbaer 200 CPU - black" upon expanding it with a GPU water block (for additional flow/power) The issue is that the only way this pump can fit into my system is if I place the eisstation 40...

Hello alphacool, I have an old broken corsair h100i, in which the aluminum-based radiator is completely intact (good condition), but the pump died. I noticed that some of your newly-released radiators labeled as being for "industrial use" are also of aluminum. I was wondering if a specific...

Hello, Anybody at alphacool, I was wondering if there is any way to reduce shipping costs to america for small items (like tube fittings) that fit in an envelope. I wanted to buy just a couple of 11/8 tube fittings, but the shipping cost is over 70 USD no matter how much the package weighs...

Okay, so I propose another idea that may be more feasible. AlphaCool radiator fin-repair tool, which is meant for the more delicate copper fins of these alphacool radiators. current tools are mainly for vehicle radiators which are usually made from harder metals like aluminum, they are also not...

When you say "low heat load" do you mean that it exceeds the cooling required for most PC applications? Just want to know what you meant by that I am not sure that I understood that.

If I eventually want to improve the rate fluid flow how would you recommend I go about upgrading the pump system for a setup with 3 radiators? DDC VS D5, Dual Pump vs single pump? Not necessarily wanting to go for "overkill" but just "properly powerful and reliable cooling with good flow rate"...

Perfect, thank you for answering both questions clearly. @Thomas_S Do you happen to know of a guide [or just off the top of your head] on whether or not reservoir size has to be increased after the AIO loop is extended with more radiators? Is there a basic rule of thumb (conventional wisdom)...

Is my idea too crazy? I am not good at drawing on the computer so it may not be explained well. I know that the manufacturing of radiators is probably limited by standardized design constraints. I do not know how involved alphacool truly is in the making of every single part of the radiator, or...

dual 80mm radiator that is 25mm thick. like the 92mm one that came out recently. and also I have a new design for a 180mm crossflow radiator with maximum compatibility and minimal size. [see picture] 1. There is currently no crossflow-enabled 180mm radiator [or 200mm] 2. Current Crossflow...

I also need to know if the Eisbaer 200 comes prefilled with pure water or with the glycol+water 'Apex Liquid ECO 1000ml clear" Because I want to extend my system but it doesnt say anywhere in the users manual whether or not it comes with one or the other. The manual only says this: "only use...

I got an Eisbaer 200mm AIO cooler but the hoses are too long. I want to shorten the hoses, and refill it, but the manual does not say which coolant liquid the cooler comes with (it looks colorless/transparent). I need to buy more of this coolant. And also, I want to know how people usually...