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These two mosfets only have 2W each. They don’t actually need any cooling at all. They’re not even marked on the heatmap. The only reason we decided to cool them in the new version is because some people were concerned. It’s not really relevant.

(y)Yes. But we have also changed this with the second batch of the first version.

I was just in the support office, and they had your email open. I recognized the picture. I think they’re currently figuring out how best to help you. Especially with Australia and the shipping costs, it’s not that simple. I expect you’ll have a reply within the next hour.

If it only drops by 0.1 bar and then stays there, I wouldn’t worry about it. We’ve seen this effect many times. Most likely, the air is just settling into all the corners of the block after a short time, since many areas inside are separately sealed. However, I suspect that the plug isn’t fully...

What tube are you using exactly? Because that looks wrong.

What exactly do you mean by “slowly going down”? If it’s only 0.1 bar, that’s fine. If we’re talking about more, then it could be an issue. What kind of plug is that in the picture? A V.2 (item 17468)? That one wouldn’t seal at all here, it would be the wrong plug. You need a standard plug like...

Do you have a picture please?

You measure the flow rate via the RPM, which is read out through the 3-pin connector. You can plug this into any fan header, whether it’s a 3-pin or a 4-pin PWM header—that’s up to you. The 2-pin connector is for reading the temperature. You’ll need to check your motherboard manual to see if it...

Do you mean the fitting itself or the compression ring of the fitting? The fitting itself must, of course, be screwed in fully, otherwise it won’t seal. The compression ring doesn’t need to be tightened all the way down.

Wir haben keine Non XT Variante hier gehabt zum anschauen. Daher steht sie auch nicht auf der Kompatibilitätsliste. Ob der Kühler passt, kann ich dir nicht sagen. Solange wir das PCB Layout nicht gesehen haben, können wir dazu keine Aussage treffen. Aber da mittlerweile sogar Grafikkarten der...

I really can’t do anything about it. Support will get back to you, but they have a lot of emails to handle. Keep in mind that we’re in a different time zone. It’s currently midday here, so you might not get a reply until tomorrow or the day after in your time zone.

In theory, that would be possible. So you want to buy an Eiswolf AIO, remove the cooler, and then attach the cooler for the 5070 Ti. Yes, it can be done. I wouldn’t recommend it, but it’s possible.

We sell products worldwide — in Europe, North and South America, parts of Africa, and of course in Asia. The respective distributors are supplied directly from the factory. Produced goods are allocated by region. So yes, you will also find our authorized dealers on Alibaba who regularly sell our...

No, no other cooler would fit. We always try to design each cooler so that it will fit as many graphics cards as possible, since it’s also better for us if a cooler is compatible with a wide range of cards. If we could produce just one cooler that fit all graphics cards, that would be a dream...

Please send me the email address you used to send the message via PM here in the forum. That way I can check if it actually arrived.

That’s really unfortunate. There should actually be a narrowing to 3.5 mm, if I remember correctly. Looks like they just drilled it all the way through. Great… I’m honestly not sure how I could help you here. You could try contacting support, though. Maybe they can offer you some form of...

That’s strange. I can’t really make sense of it from here right now. Please send an email to info@alphacool.com, just copy your text from the forum into it, and then send me your email address via PM that you used to contact us — just to be sure so I can confirm we received it. Then the...

If you have time, please send a picture. There might actually be a production error in your case, but I’d need to see the picture to be sure. Where did you order it?

The logo is glued in place. If you’re careful, it won’t get damaged. Ideally, you should warm it up beforehand with a hair dryer or something similar, this will soften the adhesive and make it easier to remove.

I’m not sure what you mean by “plate.” But you can see that the diameter right after the thread is much smaller — smaller than the usual 8 mm. This way, the water is redirected through the 5/3 mm fittings. But we’ve never had a “plate” in there; this has always been milled into the product...