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Moin, das soll natürlich nicht so sein. Kannst du mal bitte an info@alphacool.com schreiben mit einem Link hier her. Ich hab jetzt spontan nicht im Kopf wie das zustande kommen kann. Da müssen wir mal mit der Entwicklung Rücksprache halten. Sorry, aber ich habe auch nicht jedes einzelne Teil und...

Just to be sure, you still have the Eiswolf, right? And you want to convert the Eiswolf into a regular DIY cooler? For that, you’d only need a terminal that you can mount in place of the pump unit. The article numbers would be 12987, 13763, or 12965 – all of them fit the cooler. Other than that...

The pumps used in industry are different from the ones we use, so that comparison doesn’t apply. There are indeed many types of pumps where it makes no sense to have a faster and a slower pump in the same setup. That is correct, but it does not apply to the pumps used in water cooling. These...

I wouldn’t necessarily say that. It really depends on how much time I have to answer something like this. It could well have been that an email inquiry would have been quicker. I’m not on the forum every day. But it’s good to hear that the package has now arrived and the issue is resolved. All...

More detailed information about the AIO will be available once it is released on the market. Not before, sorry.

When I go to the forum, I open all the new posts. I don’t pay attention to the thread titles when I go through them one by one. My mistake, sorry. I was simply dumb and blind there. In my defense, I hadn’t had my coffee yet when I wrote that. Regarding your issue: this UPS shipment was canceled...

That is correct. This small backplate with the 4 screws is meant to be reused from the original cooler. That is exactly how we intended it.

Without a receipt number, invoice number, or order number, I can’t provide you with any information here. I cannot look up orders using only the tracking number. If you have already contacted support, please send me your email address via PM so I can check the status for you.

That really sucks. You can try the following: unscrew the fittings and then remove the black caps on the terminal – they are just clipped on. Then check the three screws holding the terminal and tighten them again if necessary. If that doesn’t help, the next step would be to go through RMA...

Why do you think adding a D5 pump wouldn’t increase the flow rate? I think you’re misunderstanding a few things here. The higher the pressure, the higher the flow rate. If you increase the pressure, you’ll also get more flow. The D5 will simply push the water faster through the DC-LTs—they’ll...

Als CPU Kühler in jedem Fall einen aus der Core Serie (Egal ob Core LT oder Core 1). Die performen auf den CPUs auf der 7XXX und 9XXX Reihe besser als die XPX Modelle, egal welche. Radiator nach Wahl. Du musst hier nur wissen, dass bei der normalen NexXxoS Serie die Verschlusstopfen überstehen...

That definitely sounds like a loose contact at the LED strip connector. Please send an email to: info@alphacool.com Include your invoice right away, no matter where you bought the cooler. You can upload the video somewhere and share the link. Although at 3.5 MB, you should be able to attach it...

With this backplate, meaning the frame around the GPU, you continue using the original frame that comes with the graphics card, along with the original screws that were used to secure this module. Regarding the screw changes in the current manual, that only applied to an adjustment for the MSI...

Von Corsair wirst du keinen GPU Kühler bekommen, die bieten keine Kühler mehr für die aktuelle GPU Reihe an. Also natürlich alles von Alphacool, da du ja auch in unserem Forum fragst :cool: Aber Grundlegend bleibt es dir überlassen, die Komponenten sind zwischen den Brands kompatibel, da wir...

There’s no direct expiration date for liquids, which is why none is printed. In general, the water will always react with something inside the loop, and that’s when these kinds of issues occur. Keep in mind, the loop is never ultra-pure. Even if you flush everything beforehand, it’s simply not...

@RugaCH Na Hauptsache es funktioniert jetzt wie es soll ;)

@xeonkeeper We currently have an issue with transferring delivery dates from our ERP system to the shop. We’ll fix this within the week, and then the correct dates will be displayed. The cooler will only be available in about 5 weeks.

Schreib mal bitte eine Mail mit der Frage an info@alphacool.com Da müssen wir mal in der Entwicklung fragen, welche O-Ringe da genau drin sind. Das weiß ich ehrlich gesagt nicht und die Anschlüsse sind auch komischerweise nicht in unserer O-Ring Übersicht eingetragen. Was mich grade sehr...

Danke. Naja, die hohen Preise scheinen die wenigsten zu interessieren. Die 5090 Kühler laufen besser als alle anderen zusammen. Desto günstiger die Grafikkarte, desto niedriger die Nachfrage.

Grade weil es uns aktuell zu gut geht, bleiben keine Kapazitäten um die Monoblöcke zu machen. Der Strom an Bestellungen für Grafikkartenkühler reißt nicht ab und belegen damit die Kapazitäten die wir für die Monoblöcke brauchen würden. Zumal es noch Industrieprojekte gibt, die auch CNC Zeit...