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The cooler has aRGB via a JST connector, and the package normally includes an adapter so it can be connected to a standard controller. It seems that the adapter is missing in your case? It would be this one...

Which standoff are you referring to exactly? A picture would also be helpful to better understand the whole situation. Could you please provide some more detailed information here so that we can assist you?

Den Test von PCGH kenne ich nicht und sehe ich nicht. Wenn der Apex 1 dort schlechter ist, dann widersprechen sie allen anderen Tests die gemacht wurden. Da unterstelle ich schlichtweg mal, dass gefuscht wurde. Tatsache ist aber auch, das der Apex 1 auch nicht soooo viel besser als der Core 1...

We currently don’t have any information about what the PCB of the OC BTF version looks like. Therefore, I can’t answer your question. Otherwise, we would have already listed it in the compatibility information. Sorry, without a PCB layout I can’t help you with this. And I couldn’t find one...

Sorry, but the cooler is end of life and will no longer be restocked. We also don’t have any remaining stock. It is completely sold out.

That was just luck, I only check in here once or twice a day, and you happened to write just as I looked. All right. Of course, it may currently take 1 or even 2 days until you receive a reply. We are currently having issues with shipments to the USA, and a lot has to be clarified with our US...

Greetings back to beautiful Finland, I suspect that something in the pump rotor is defective, specifically where it rests on the ceramic head. You will need to contact customer support directly for an exchange. Please send an email to: info@alphacool.com Also make sure to include your customer...

Custom wirkt komplizierter als es ist. Die AIOs werden erst im nächsten Jahr kommen. Ich bezweifle, dass wir es dieses Jahr noch hinbekommen.

Das ist korrekt, das ist ein Bubble Down das verhindern soll, dass Luftblasen zur Pumpe kommen. Das dreht sich nicht. Man kann eigentlich nicht durch das Fenster sehen, ob sich die Pumpe dreht oder nicht. Die Idle Temperaturen sind wenig interessant. AMD ist hier generell ein Hitzkopf...

That’s really unfortunate. Please contact our support directly at: info@alphacool.com I’m afraid I can’t help you further here.

Moin, das was du da im Fenster siehst ist ein Bubble Down und nicht das Pumpenrad. Das kann man eigentlich nicht durch das Fenster sehen. Prüfe erstmal die Drehzahl der Pumpe im Bios. Die wird ja ausgelesen wie ein Lüfter. Die Pumpe sollte generell nicht mehr als ein kaum hörbares Summen von...

I might be wrong, but I would probably set up the ST30 in push & pull and the ST20 only in push. It’s easier to push air through the ST20 than through the ST30. That way, the first fans are pushing while the second fans are also pulling air out of the ST30 at the same time. I imagine this could...

You actually don’t need much for this. On the Eiswolf, you have to remove the pump unit from the cooler. To do this, first take off the black cover cap — it’s only glued on. Warm it up a bit with a hairdryer and then carefully pry it off from the side with a fine flathead screwdriver. After...

I think so, that should work. It will just be a bit tricky when it comes to assembling everything. The fans need to go between the two radiators, but I’m not exactly sure how that can be managed in this case. For our server cases, we have special brackets for this. I’m not sure how it can be...

As of now, we're not aware of MSI having changed the PCB. A new PCB number doesn’t necessarily mean that the cooler won't fit — sometimes it's just a minor revision that has no effect on cooler compatibility. However, the only way to be certain is to take a look at the PCB without the air cooler...

As much as I’d like to, I simply cannot guarantee you a 15° improvement in this case. The radiator is definitely the limiting factor. One option would be to install two 240mm ST30 radiators in a sandwich configuration. This works well as long as you route the loop into the first radiator first...

You will achieve better temperatures, that I can guarantee. However, I cannot guarantee that you will see such a large improvement with just a 240mm radiator. In fact, we usually recommend at least a 360mm radiator. Regardless of the thickness of a 240mm radiator, it will always perform worse...

I can’t provide pictures of a specific card. We don’t have every GPU constantly lying around — that would be a bit much, considering we currently support around 200 graphics cards with all the latest coolers. Also, many coolers are developed based on the manufacturers’ 3D data. Shipping cards...

If you're aiming for a 15 °C delta, then that really shouldn't be a problem. Have you ever used a custom water cooling loop before? Let me give you an example: We tested a 5090 tuned to 600 W, and the delta between water and ambient temperature under full load with a single 360 mm radiator was...

I can’t really help you with HWiNFO — I have no hands-on experience with it myself, aside from occasionally checking temperatures with it. Just to clarify the point about thermal inertia, so we’re not talking past each other: When the GPU ramps up under load, you’ll quickly be able to measure a...