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Maybe that helps. Not sure if that is an older or newer version or the DC-LT 3600, but the wire connection should be the same.

That sounds like the RAM modules don’t have good contact with the cooler. You’ll need to check the thermal imprints. Without looking at those, there’s not much we can say other than guess — sorry.

The reservoir is here and reserved for your order. I assume they just haven’t gotten around to shipping the package yet. At the very least, it’s registered for picking. If you want more details, you’ll need to contact support directly.

You can check here yourself which cards we cover and what compatibilities are concerned. Coolers for the Gigabyte 5080 series are available in the shop. https://www.alphacool.com/en/gpu-config

You can check here yourself which cards we cover and what compatibilities are concerned. Coolers for the Gigabyte 5080 series are available in the shop. https://www.alphacool.com/en/gpu-config

Hi, wait, there are currently a lot of emails in my inbox and Friday was also a national holiday for us. And nobody works here at the weekend. They'll get back to you, don't worry. It's just taking a while at the moment.

I can’t say for sure at the moment, but I’d expect that we’ll add the cooler to the shop sometime later this month.

Please send me a private message with the email address you used to contact us. Then I can check what's going on.

The first cooler to be released will be compatible with the following Gigabyte graphics cards. I can’t say at this point if or which other models will follow. So if it absolutely has to be a Gigabyte card, I’d recommend focusing on these models for now. - Gigabyte GeForce RTX 5090 WINDFORCE OC...

You need to send an email to info@alphacool.com. Please include a description of the issue along with your invoice number, customer number, or order number so we can verify the purchase. Our support team will handle the rest from there.

It hasn’t been decided yet which graphics cards we’ll be making an Apex cooler for. So I can’t answer that question at the moment. You’ll have to be a bit patient.

Schreib bitte eine Mail an info@alphacool.com mit einem Link zu diesem Thread, damit sie gleich die Bilder haben.

Cancellations are recorded automatically and sorted every morning. At the moment, response emails are just taking an unusually long time. So I understand why people might be concerned. But if you've submitted a ticket or sent an email, it has been registered—no need to worry.

It’s now going into production, so it won’t be much longer.

Moin, wir haben noch nie dünnere Dichtungen zu Kunden für den Core 1 geschickt. Man sollte nicht alles glauben was im Netz steht, das meiste ist Unsinn. Mittlerweile ist es nur noch frustrierend was für ein Quatsch viele im Netz immer von sich geben. Was wir bei der ersten Batch teilweise...

Eine Anleitung liegt immer bei den Kühlern bei. Im Shop ist die Anleitung auch immer verlinkt unter dem Reiter "Technische Details" auf der rechten Seite. Da würde ich immer zuerst rein schauen. Manchmal gibt es Updates der Anleitung. Wärmeleitpads und Pasten und ansonsten auch alles was man...

Die Slotblende ändert sich nicht. Die Größe des Wasserkühlers richtet sich ja nach der Größe des PCBs, Luftkühler sind oft länger und breiter als das PCB. Ich weiß jetzt nicht genau wie es bei der Karte ist, ich hab nicht nachgeschaut. Die 7800XT Serie hatte keine Popularität bei...

Write an email to info@alphacool.com please

@Thunder-74 The coolers for the 5090 variants are still on the way. Since we’re generally struggling to keep up with production, we’re staggering the release a bit over time. However, the designs are essentially finalized and are now moving into production.

Sorry, not on our to do. We will see how good the 9070 coolers will sell in the next time. But since we’ve released an extremely large number of coolers recently, we’re now consciously hitting the brakes. There are other projects we need to focus on. At this point, there are more than enough GPU...