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Dann wünsche ich dir viel Spaß und Glück. Kleiner Tipp, wenn du den Kreislauf aufgebaut hast und befüllst, leg überall Küchentücher rein. Falls etwas nicht richtig dicht ist, sieht man das so am schnellsten.

If you were not logged in at the time of your order, it will not appear in your account later either. Unfortunately, it is not possible to link the order to your account afterwards. However, your order is definitely registered in our system.

Yes, there are plans and the coolers are also in the works. They are still to come.

I'll try to explain it simply and clearly so the issue is easy to understand. When we enter a delivery date into our inventory management system, it gets transferred to the shop along with a lot of other data. That process can't easily be changed. The system is complex and a bit rigid in how it...

Das mit der maximalen Arbeitstemperatur hast du etwas missverstanden oder schätzt das falsch ein. Das betrifft nur die maximale Wassertemperatur und die wirst du nicht mal im Ansatz erreichen mit so einem System und dem Radiator. Wenn die CPU oder GPU auf 80-90° gehen, bleibt die...

I absolutely agree with you. But our system doesn't currently allow for that and we've never had such an extreme situation. We have ideas on how we can improve it with the current system and we have a meeting tomorrow. But to be quite frank, we were simply overwhelmed by the situation.

At the moment, we can only confirm with certainty what we specify in the configurator. We cannot confirm all other PCB layouts and numbers with certainty. We do not have all cards and all models here. And we do not currently have optical confirmation either.

There are currently two deliveries of your cooler on the way, which will arrive in the next two weeks. But they won't quite be enough for all the pre-orders. Your order date is at a point where I can't tell you for sure whether you'll get one or not. But by the middle of next month, we will be...

Hi, die Ryzen CPUs sind bescheiden zu kühlen. Das liegt aber auch daran, dass die AMD CPUs massiv darauf ausgelegt sind, das Power- und Temperturlimit maixmal auszureizen. Heißt, die Takten ihren Boosttakt maximal und so lange wie möglich hoch, bis entweder das Powerlimit oder das...

The GPU cooler you ordered is not in stock. Since you are very far down the pre-order list and the next two deliveries will not suffice for all pre-orderers, it will be quite a while before you receive the cooler. I would not expect a cooler before the middle of next month. You will need to...

I can understand that you're pissed off. I would be too in your place. I can only keep saying the same thing, because there isn't much new to add. What I can tell you now is that we will be able to ship all pre-orders by the middle of next month. And that's for all coolers. Next week, the ES...

Ultra Pure Water is exactly what the name says: pure, highly filtered water. You can use it like this, but I would always use a complete ready-mix that already contains all the ingredients. Because the mixing ratio is crucial. I don't believe in adding extra ingredients, which is why we don't...

That is something you have to talk with the support directly: info@alphacool.com I cant do that.

The borosilicate glass tubes are not in stock and will not be back any time soon. The wrong information was entered in the system. I can't tell you at the moment when they will be available again.

Was meinst du mit "Kondens"? Ich würde die Bodenplatte abschrauben, diese mal reinigen, falls nötig und darüber auch entleeren, geht schneller. Auffüllen mit Tec Protect ist gut. Anonsten wurde ja schon alles hier gesagt, was man machen kann.

Das ist ein Shop Fehler.... Ich check das mal, die ist definitiv noch im Verkauf. Warum die aktuell nicht angezeigt wird, prüfe ich. Sollte nachher wieder zu sehen sein. Verdammte Axt, wie ist dass denn passiert. So, wieder online. Ein Haken falsch gesetzt und schwups... so ein Käse.

@Jabberwocky79 Thanks for the kind words. Well, it was clear from the beginning that we would be making coolers for the 9070. The 7XXX series performed quite well for us, too. The 9070XT is basically what the 7900XT should have been. Great performance, including ray tracing, and similar...

Ah... shit... sorry for that. Maybe there is really too much air inside. But if you are going to upbrade everything, not worth to care too much for it now in my opinion.

@tengu Es wird keine Eisblock Aurora Kühler mehr geben. Nur noch einen für den Intel 580B der noch irgendwann in einer kleinen Auflage kommen wird. Selbst den Aurora Kühler müssten wir aktuell für mindestens 160-170€ anbieten. Darunter wäre es definitiv nicht möglich. Geh mal davon aus, dass...

We will also supply retailers. However, I can’t tell you how much stock they’ll be getting. We’re currently very far behind in production. It will take us about another 5–6 weeks just to fulfill all pre-orders for the current coolers. We’ll begin opening up the next round of pre-orders...