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Moin, WTF.... was ist denn das für ein Schwachsinn. Wir liefern keine DDC Pumpen mit 6-Pin PCIe Stromstecker aus. Das ist irgendwas selbst gebasteltes. Das würde ich ganz schnell wieder zurück schicken. Wenn irgendwas passiert, hast du darauf keinerlei Garantie oder Gewährleistung von unserer...

Why three email addresses? You only need to send it to info@alphacool.com, unless additional colleagues were involved from there. I believe you when you say you haven't modified anything. In the end, it's all about understanding where the problem lies. That's why the pictures and information...

That's completely fine. If you're already in touch with support, I'll stay out of it from here. Otherwise, we just end up talking at cross purposes and that only leads to confusion.

Thank you, first and foremost, for your understanding. I understand the need to vent frustration, as we are all customers in our private lives too. The frustrating part about our communication is that our automatic email system is currently partially nonfunctional, and we need to completely...

I understand that one can be frustrated and significantly upset. Sometimes you need to vent. First, I need to look at your order, as I cannot guess what the specific problem with your order might be. How else can I answer your question about your specific order? Your order is in the system at...

I can look into your order, but I will need the order number to do so. Then I might be able to provide more information. An invoice number will work as well.

Genau, einfach die 4 Schrauben lösen. Wenn du es ganz geschickt machst, muss du die Eisbaer nicht mal entleeren. Hol dir jemanden der sie mal 5 Minuten festhalten kann. Ein bisschen wir vielleicht rausschwappen, das kann man ignorieren (wenn es nicht zu viel ist) oder eben über den Fillport...

The first step should have been to contact support directly before attempting any modifications or troubleshooting on your own. This way, assistance could have been provided immediately, or the necessary information could have been requested, which is now missing. The pictures provided are not...

Grundlegend nutzt AMD das Powerlimit und Temperaturlimit immer möglichst voll aus. Heißt, AMD taktet die CPU so hoch, dass man entwerder das Temperatur- oder Powerlimit ausreizt. Die 95°C klingen erstmal grauenhaft, sind sie auch eigentlich, aber grade der 9800X3D ist schwierig zu kühlen. Da...

Ah... ok, missunderstanding.

Oh, don't worry, I can currently understand the frustration when you have to wait and everything is lying around. After all, you want to finish. That is a very dangerous idea. In a bulkhead, the water comes into contact with the aluminum. That should never happen. I strongly advise you not to...

Was für Temperaturen hast du denn aktuell? Ich bezweifle, dass ein weiterer Radiator die Kühlleistung merklich erhöhen wird. Mach mal ein Benchmark mit CPU und GPU Last bei aktuellen Drehzaleisntellungen der Lüfter. Danach machst du den gleichen Test nochmal, lässt die Lüfter aber mal 300-400rpm...

The missing “R” is probably just a mistake on the sticker. There is no PCB that does not have an “R” at the end of the number in the 5070TI series.

The dates are always postponed after a delivery. However, these are never completely sufficient for all pre-orders. Dates that are weeks or months in the future tend to be placeholders. We assume that we will be able to deliver all pre-orders placed up to last week by the middle/end of next...

There is not much difference. TPV is slightly softer than EPDM. Basically, it doesn't really matter which one you use.

Sorry, that will never ever happen.

@int3g3r We no longer have any threads in the acrylic. The threads on the Core coolers are made of brass.

Exactly, i have only no idea when.

The cooler is still under development. It will be a few weeks before it is available. I can't even tell you at the moment when the pre-orders will start. We are currently still struggling to deliver the coolers that have already been launched. Unfortunately, you will have to be patient for a...

There will be no problem with the three pumps. They are all the same pumps. And yes, everything is assembled exactly as you describe. There shouldn't be any problems as long as you pay attention to the alignment of the quick-release fasteners.