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  1. BobbyBoyGaming

    Reservoir water level is slowly decreasing but cannot find any leak!

    Hello, My reservoir water level is very very slowly decreasing, I did a air-pump leakage test prior to filling it with coolant, and the air pressure did not appear to decrease in 24 hours, however the air pressure gauge may not be sensitive enough. I cannot see any leak anywhere nothing looks...
  2. BobbyBoyGaming

    Does My AlphaCool GPU Waterblock have ADD Gen 2?

    Hello I want to know in a quick/easy way if my Alphacool Eisblock Aurora Plexi GPX-A AMD Radeon 5700 XT Sapphire Pulse/MSI Mech & Evoke has Addressable LEDs Generation 2 or Generation 1? I was modifying the motherboard settings, and I enabled Generation 2 mode and there was a lot of flickering...
  3. BobbyBoyGaming

    I need to find a very thin radiator cap/plug because the fat/thick caps collide with the radiator bracket

    I need to find a very thin radiator cap/plug because the fat/thick caps collide with the radiator bracket. I have a "Alphacool 240 X-Flow radiator" but the plug is so FAT that it is not flush/flat and collides with every single case bracket. This radiator is impossible to mount. It completely...
  4. BobbyBoyGaming

    Question about difference between fittings

    Hello I have mutiple fittings from alphacool for soft tubing (13/10mm) and some of them look nickel plated on the inside and the other ones are bare copper on the inside. On the outside they look identical. Can somebody please tell me why they are different? Are they different...
  5. BobbyBoyGaming

    slime sludge growing inside my pre-sealed 200MM Eisbaer

    Hello I noticed my 200mm Eisbaer has a white/translucent slime growing inside of it. I initially thought the coolant had a color, but I now believe this is a mold or some kind of sludge that is growing inside. How can I clean this sludge? Any official recommendations please help. I never opened...
  6. BobbyBoyGaming

    Reservoir wont fit 120mm fan holes

    Hello I have an Alphacool reservoir, and I cannot align the 120mm fan holes with the reservoir mounting holes. The instruction manual shows the L-brackets pointing inward towards each other but the holes don't line up properly this way. I was wondering if I have to switch these L-brackets so...
  7. BobbyBoyGaming

    Wrong thermal pads?

    Hello I bought the Alpha Cool water block for the AMD 5700 XT Pulse, and the instruction manual says it comes with 1mm thermal pads, but the ones it came with are 4mm thick. The length and width dimensions appear to be correct, but it also has one big square for the GPU die, while the...
  8. BobbyBoyGaming

    Question about Alphacool Core Distro Plate 240

    Hello Regarding the Alphacool Core Distro Plate 240 Question #1: Can the distro plate be used to run the cooling circuit in parallel for GPU and CPU then rejoin the hot water before it enters the radiator? Or can the distro plate only be used to run the circuit in series (for example: hot CPU...
  9. BobbyBoyGaming

    Metal compatibility for avoiding corrosion

    Hello I have some old Corsair AIO Radiators, the pumps failed but I want to keep the radiators, I believe they are made of aluminum (just from looking at it). I want to see if I can reuse the radiators with some Alphacool parts, but the Alphacool store page everything is mixed. I see Brass...
  10. BobbyBoyGaming

    PC crash "CPU Fan Error"

    I have the "Alphacool Eisbaer 200 CPU Black", on a x570 Asus Crosshair Impact VIII, and I was running a video game and the computer rebooted suddently and it says "CPU Fan Error Press F1 to enter BIOS". How can I know if my pump failed without damaging my computer any further? I currently have...
  11. BobbyBoyGaming

    Reuse Legacy alphacool Hardware parts

    Hello, I bought a legacy hardware product called "Alphacool GPX-N 970 M16" and it is new, I never used it at all because my old Nvidia 970 died, but I noticed that this cooler has two parts, an aluminum heat sink with fins, and a water block very similar to this: "NexXxos GPX Pro Solo with...
  12. BobbyBoyGaming

    Question about sequence of parts in loop

    Hello I was wondering if I can please get some "official" alphacool advide on the sequence of items in my loop. I find that it cleaner (less convolution and tubing) if I do this: Reservoir+pump --> Radiator 1 --> Radiator 2 --> CPU block --> GPU Block --> (loop back to start) But I want to...
  13. BobbyBoyGaming

    How to open this "repack" reservoir

    I bought this "repack" 5.25 bay reservoir, but I need to know how to open this top fill port. I dont understand how it works. It looks like it needs some type of key, but my reservoir did not come with any key. How do I fillt his thing up?! 😒
  14. BobbyBoyGaming

    LOL? Alpha cool sent me the wrong parts?!? Not sure

    The VPP755 pump instructions say that the supports can go over the 1/4 inch in/out plugs, because they are flush in the picture, but the plugs I received with my acrylic waterblock v3 are not flush. and are not compatible with the stand support ?!?! so I have no way to apply the stand because it...
  15. BobbyBoyGaming

    Maintenance & long-term support question

    Hello, I have purchased a set of 13/10mm fittings and I will also purchase a set of 11/8 fittings for another compact system. My question is if you sell the o-rings for these fittings as individual replacement parts for long-term maintanance and support. Is this o-ring compatible with the...
  16. BobbyBoyGaming

    question about xpx pro

    Hello, About a month ago I purchased an XPX Pro, but I did not know that it doesn't say that it supports 115X sockets by Intel. Is it possible to do this at all even if it was not designed for that socket? Or do I need to buy a different block? I it possible to adapt this block to 115X? I...
  17. BobbyBoyGaming

    compatibility question

    Hello, Is the flush screw plug "Alphacool Eiszapfen screw plug V.2 G1/4 - deep black" compatible with any Alphacool radiator? Specifically, I need to know if it is compatible with the "Alphacool NexXxoS ST30 Full Copper X-Flow 240mm". I have a problem with my radiator mount on my PC case that...
  18. BobbyBoyGaming

    A few questions about pumps and fittings

    Hello, I bought the "Alphacool Eisstation 40 DC-LT - reservoir" so that I can add it into my "Alphacool Eisbaer 200 CPU - black" upon expanding it with a GPU water block (for additional flow/power) The issue is that the only way this pump can fit into my system is if I place the eisstation 40...
  19. BobbyBoyGaming

    Replacement part for repair/modding of broken AIO

    Hello alphacool, I have an old broken corsair h100i, in which the aluminum-based radiator is completely intact (good condition), but the pump died. I noticed that some of your newly-released radiators labeled as being for "industrial use" are also of aluminum. I was wondering if a specific...
  20. BobbyBoyGaming

    Shipping costs to USA?!?

    Hello, Anybody at alphacool, I was wondering if there is any way to reduce shipping costs to america for small items (like tube fittings) that fit in an envelope. I wanted to buy just a couple of 11/8 tube fittings, but the shipping cost is over 70 USD no matter how much the package weighs...
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