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Thank you for the fast shipping, the mousepad was a really nice touch too :) Brilliant customer service, I'll be shopping with you again!

Hi, Thanks for your prompt response, I sent an email as requested and got a response quickly too. Hopefully the replacement will arrive shortly. I had a problem with a Corsair Custom Loop order recently, which involved a mountain of emails containing useless / no real info and multiple calls...

I purchased a GPX Solo, finally the other bits of my build arrived today. So I opened the Alphacool order. Please advise why I've been sent items with incorrect fittings (the springs are too large and the correctly sized M3 nuts are missing). Also the nuts inside the plastic bag do not fit the...