Search results

  1. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    Yes, they are not going to help. They basically blamed the reseller and said to contact them. No returns via seller...
  2. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    After everything, Alphacool is washing their hands of the situation. This negligence has costed me $1000 in hardware, weeks of lost time, and lost jobs due to rendering times. When items fail in the future, how can we have confidence that things will be done correctly? I sure don't.
  3. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    I have contacted the mentioned email address. I am upset, and admitted I may have jumped the gun. I will be dealing directly with you via email. If possible, remove this post.
  4. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    You can still find them throughout eBay, Amazon. In fact this is where I purchased mine. If a public announcement would have been made by your team, this would have been avoided. Instead, the product silently hits EOL, leaving us these resellers as our only option. I can mention multiple...
  5. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    The basis of no support come from the fact there is no contact information on your site. No emails, no phone numbers. Just a forum. A forum for support is a bad idea. Only after posting this was any contact info given. How could I even contact you guys before this? EOL in less than a...
  6. gstalamantes

    Radeon VII AIO Bricked my card! EDIT: Alphacool Contacted, Refuse to help

    I recently got a Radeon VII, and upon monitoring the temps saw it runs surprisingly hot. I jumped on the GPX Eisenwolf Pro, seeing that it is one of the only AIO solutions for this card. Upon receiving the AIO and taking about an hour to safely install in an antistatic environment ( tile...
Top