cancel order

Eddy

Iceman
Staff member
Please write an email to our support team: info@alphacool.com. Currently we have a lot of sick colleagues in the support team, so no one from the support team is represented here.
 

Loichur

New member
Hi Eddy, same request than Kodiak, i asked for a cancel as well ( 30130221 ), do you know if it's long to get a feedback ? I used the email that you mentionned.
 

Eddy

Iceman
Staff member
MOstly you will get a feedback in 24 houres..... weekend and holiday days not included.
 

Loichur

New member
Hi Eddy, can you help to check with the support team ? I just want to be sure that the order will not be ship...
 

Eddy

Iceman
Staff member
Support is informed. No idea how the status of your order right now is, sorry.

PS: Support told me, they have sent an email (check spam folder please) and your order is canceled.
 

Loichur

New member
Thanks Eddy, i did not received an email concerning this order 30130221.
Anyway, many thanks for your help as usual !
 
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