O Ring for Alphacool Eisdecke D5 plexi top V.4

I recently bought the Alphacool Eisdecke D5 plexi top V.4 and I need an o ring as the pump top does not come with one as standard. I have looked in the shop and cannot find one that would fit, any ideas where I can find a replacement?

Thanks!

Jeremy
 
HI,
You can purchase the O-Ring directly in our shop.
Thanks for your reply.

Is there a reason why it is not supplied as part of the pump top? Also, postage is going to cost 8 x the price of the o-ring, if I knew this at the time I would have considered a different pump top.
 

davido_labido

Moderator
Staff member
Your o-ring is on the way to you and we will take steps to make sure that future orders of this product will include them :)
 
Hi Dave

Thank you for update and arranging for the o-ring to be sent to me.

I'm glad to hear that you are taking steps to include this part in future orders. Where I was initially frustrated by the situation and was considering returning the part, the help and service I have received has has been top notch, so please accept my thanks for turning a negative to a positive.

Best regards

Jeremy
 
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