Order 30137411

Schnoggi

New member
Hi There,

First off just want to let you know that I couldn't create an account here with my hotmail account, when I changed to my gmail account it finally sent the confirmation email....not sure what that's about.

But on to my question: could you let me know what the staus is on my order, it's been in process for over a week now and never got a email confirming my order.
I've tried using the contact form, but no reply from there either.

Thanks
 

Thomas_S

Administrator
Staff member
Hi, if you have any questions about your order, please contact our support team. Write an email to info@alphacool.com with your order number. You will promptly receive the information you need. At the moment it can take up to 48 hours (on weekdays).
 

Schnoggi

New member
I just got an reply to my second mail, turns out the payment was pending but I never got the bank details before now. So I believe it's resolved as I've transferred the money. 🤞
 
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