RMA Request: Order #2423702

[1337lutz]

Hi,

I've bought an replacement last year May for my Eiswolf 2 AIO - 360mm RTX 3080 due to the pump dying.
However last week the pump of this block has also died.
I can see that the PWM signal goes to ~300 RPM and then to 0, and my GPU temps rising upwards of 100C (same as last years broken pump).

I hope we can resolve this soon, for now I've mounted my old aircooler.

Regards

 

[Eddy]

Please wait until tomorrow. We had a national holiday last week and are a bit behind on emails. I believe the support team will adjust and update your order tomorrow. However, you might still have to pay a little extra since the Core cooler is more expensive.

 

[1337lutz]

Please wait until tomorrow. We had a national holiday last week and are a bit behind on emails. I believe the support team will adjust and update your order tomorrow. However, you might still have to pay a little extra since the Core cooler is more expensive.

Hey Eddy,
I haven't heard anything yet. I'm fine with paying a little extra if I can get a new AIO for my RTX 3080 asap.

Regards

 

[Eddy]

Please send me a private message with the email address you used to contact us. Then I can check what's going on.

 

[1337lutz]

Please send me a private message with the email address you used to contact us. Then I can check what's going on.

Done!