AGaming+
New member
Good afternoon again. This is a continuation of this topic. I finally got a response from your official representative www.simant.com.ua. And he just shocked me. I made a full prepayment for Alphacool Eiswolf 2 AIO cooling system - 360mm RTX 3090/3080 on July 22, 2021 in the amount of 347 euros. After waiting 40 days. I I find out that on your part - there was no dispatch of the goods, although you accepted the payment and the goods at the time of ordering were in stock for two more days. I am very disappointed - I do not know who is to blame, you or the intermediary in Ukraine. But I have questions for you:
1) Why don't you inform your official distributors that the ordered product will not be shipped?
2) Why is the supplier in Ukraine - in his words: he does not see where, the parcel is located.
I am very disappointed with the current situation ......
1) Why don't you inform your official distributors that the ordered product will not be shipped?
2) Why is the supplier in Ukraine - in his words: he does not see where, the parcel is located.
I am very disappointed with the current situation ......