XPX Pro, no LGA 1700 fittings included

Chuck Rogers

New member
Just received yesterday my order of an Alphacool Eisblock XPX Aurora PRO - Acryl Black Digital RGB, Artikelnr.: 12950
which was stated to be LGA 1700 compatible by using the included
"4x LGA 115x, LGA 1200, LGA 1700 Screws" and "4x 2mm Washer".

However, these both items were not included in the package I received.
How can I get the correct accessories for LGA 1700 mounting, as promised for the product?
 

Chuck Rogers

New member
Just received yesterday my order of an Alphacool Eisblock XPX Aurora PRO - Acryl Black Digital RGB, Artikelnr.: 12950
which was stated to be LGA 1700 compatible by using the included
"4x LGA 115x, LGA 1200, LGA 1700 Screws" and "4x 2mm Washer".

However, these both items were not included in the package I received.
How can I get the correct accessories for LGA 1700 mounting, as promised for the product?
Additionally, also the backplate needed for LGA 115x, LGA 1200, LGA 1700 was missing.
 

Eddy

Iceman
Staff member
Unfortunately, there are still variants without the backlate in circulation, which we had not considered. Please write to the support, they will send you a corresponding mounting set.
info@alphacool.com
 
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