thx. i'll try to get the invoice from the former owner. and do as you suggested. but are these washers important?HI,
please write a mail to info@alphacool.com with a invoice copy and your address to receive the missing accessories.
I asked the german support for a kit of spare parts. They told me, such kits aren't existing. Maybe because the cooler was used?@DatHirschi I don´t know who you have contacted but we are always sending such parts for free if needed. Please contact us under info@alphacool.com to receive the needed washers.
Hallo!HI,
if you have asked for a full kit of the screws, thermal pads and so one, they are not existing and you have to purchase such parts separately. But if you have asked only for the washers, you would receive them without any problems.