Order has a problem.

[walkholic]

I've ordered 1 month ago
But I cannot get a product and ant information about my order process.
I found my order has still "The Orders in process", plase check my order and what can I do.
I wish get my product as orders.
Is it paid? or transffered to shipping company?


Thanks.

 

[Vanzin]

Hi,

please write a mail to info@alphacool.com to get information about your order. I have also adjusted your post due the DS-GVO.