Recent content by Eddy

  1. Eddy

    PNY 5070 TI WaterBlock

    If you check our configurator, you can see whether we offer a compatible cooler for your card. If your graphics card isn’t listed there, we don’t have a cooler for it. You’ll need the exact model name, as PNY offers several 5070 Ti versions, and we only support the 5070 Ti Epic-X. Other models...
  2. Eddy

    I Requested to cancel an order 4 days ago and today it got shipped - Order 30208701

    I’ve removed your email address — please never post it publicly, as everyone here can see it. The last email we received from you was on August 15, 2025, regarding delivery issues on your end. I don’t see any email in which you requested a cancellation, and emails cannot be deleted from our...
  3. Eddy

    I Requested to cancel an order 4 days ago and today it got shipped - Order 30208701

    Which email address did you use to contact us, and which address exactly did you send your message to? Then I can check what went wrong. It’s best if you send that information via private message. Otherwise, you just need to refuse the delivery. The package will then be returned to us, and...
  4. Eddy

    Inno3D 4090 iChill Frostbite Ultra Thermalpads

    Die Frostbite Ultra verwendet den Kühler aus der Core Serie anstelle des Eisblock Kühlers. Da passt das Set nicht. Das PCB ist aber eigentlich identisch da die Ultra auch das Reference Design verwendet. Bestenfalls ist ein Spannungswandler mehr drauf, da es dafür bei jedem Layout Platzhalter auf...
  5. Eddy

    GPU AIO compatibility - new waterblock

    The Eiswolf AIO has been around since the RX 5000 and RTX 2000 series, and the pump unit could be upgraded with new coolers up to the RTX 4000 and AMD RX 7000 series. That’s three GPU generations after all. However, with the upcoming RTX 5000 and RX 9070 series, that’s coming to an end. The new...
  6. Eddy

    RX 9070 XT Hellhound + Pure (14782) rear bracket

    For the Pulse, it’s supposed to be the 2 mm washer. Together with the slot bracket, that makes 3 mm, which matches the distance between the backplate and the PCB. Please post a picture of how it looks on your side. We’ve had all these graphics cards here, and the coolers were mounted on all of...
  7. Eddy

    RX 9070 XT Hellhound + Pure (14782) rear bracket

    Have you checked the online maual: https://download.alphacool.com/manual/14782_Alphacool_Core_RX_9070_XT_Hellhound__Pure_with_Backplate_Manual.pdf Here you can see what kind of washer you have to use for the Pulse /Pure:
  8. Eddy

    Compatibility question (ES 5090 REV1 + 180° Terminal)

    No, the alternative terminals do not fit the ES coolers. Their fittings are different because the terminals themselves are designed differently. I’m afraid I have to rule out that idea for you, sorry.
  9. Eddy

    Order 30208156 delay and no support answer

    Hi, without checking the support emails right now, I can tell you that I just sent you your tracking number via PM. The package was handed over to UPS the day before yesterday.
  10. Eddy

    Msi RTX 5070 TI Ventus 3x OC

    Pictures would really help here so we can see exactly what the problem is and how you’re trying to mount it. Then we’ll be able to tell you what’s causing the issue.
  11. Eddy

    Temperaturprobleme bei Alphacool Core RTX 4090 GameRock + Phantom mit Backplate

    Da kannst du doch einfach die angegebene Kühlerbreite nehmen. Du musst nur noch die Breite (bzw. Höhe) des PCIe Slots dazu rechnen + ~3mm.
  12. Eddy

    Waterblock compatibility ASUS Prime 5070 Ti (non-OC)

    Hi, we’ve only tested the OC version, so we don’t know what the PCB of the non-OC version looks like. Because of that, I can’t confirm whether the cooler will fit or not. Based on our experience, the OC and non-OC versions usually don’t differ. In most cases, the coolers are compatible with both...
  13. Eddy

    Alphacool ES sTR5 compatibility

    That just leaves me to wish you lots of success and fun.
  14. Eddy

    Alphacool ES sTR5 compatibility

    Hi, the Alphacool ES Jet is not designed for the sTR5/SP6 socket but for SP5. The SP5 socket is almost twice the size of sTR5, which is used for regular Threadripper CPUs, and nearly six times larger than an AM4/AM5 CPU. This cooler is intended for specialized server CPUs. For Threadripper, the...
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