Eisblock twisting graphics card out of shape

[M1112]

Hi
I have fitted a Eisblock 11746 to my AMD RX 5700 XT 50th anniversary.
The card is now twisted/distorted out of shape, having removed the block I have found 5 of the mounting points to be 1mm lower than the rest.

 

[Metropolis34]

Hi, sorry to see that buddy please do not use the block. Have you contacted info@ regarding this issue? You need different spacers. If you write an email to info@alphacoo.com we can send you the right ones asap.

 

[M1112]

Hi I have but I am getting very poor communication.
I got one very short reply and nothing since.

 

[Metropolis34]

Well Monday was bank holiday here in Germany and a lot fo emails to go through. I am sure you will get a response latest tomorrow.