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is not on our to-do list at the moment

One solution is to place the fans between the case and the radiator. Then the whole thing is no problem. The system was originally designed for this arrangement. The attached YouTube video also shows it quite well. Do you see a way to solve this?

Ja, dass ist normal. Wenn die Überwurfmutter sich nicht mehr von Hand drehen lässt, dann sollten Schlauch und Anschluss vernünftig sitzen. Da der Eine mehr Kraft als der Andere in den Fingern besitzt, "könntest" du noch eine max. 1/4 Umdrehung vorsichtig mit einem Schraubenschlüssel ergänzen...

@Marshalfightz, hast du schon überprüft, ob der Anpressdruck des Kühlers passt? Das sieht man ganz gut am Abdruck der Wärmeleitpaste. Zur Bewertung kannst du hier gern Bilder bereit stellen. Was für ein Case verwendest du?

no problem, we'll be happy to help you! When did you send your request via the contact form? You should also check the SPAM/JUNK folder for an answer. Unfortunately, our support mails often end up there. At the moment, our support team also needs longer to answer questions due to holidays and...

Eiswolf 2 for 3080 FE is planned, there is no release date yet.

all is well! ;-) but we still have to react to it... you know that for sure, with so much content here in the post - that quickly turns A into B and in the end C & then standard with the surprise that it doesn't run smoothly! .... Therefore once briefly the hint, as it should be ;-) still thank...

Hi @church, thanks for your comment. But I have to make a short adjustment, @vitas-1806 please make sure to use the In/Out connectors on the GPU cooler correctly. The coolers (water flow) are designed exactly for the application. A change in the assignment can already result in a considerable...

Hi, we're glad you want to use our coolers for your card. Unfortunately, we can't give you any help here on how to get the original cooler off. You'll have to wait here in the forum for feedback from other users! Can't you find anything on Youtube? It is a frequently requested cooler here...

Can you send us pictures of your PCB?

What you should check in advance is whether you have enough space for mounting 2x Eiswolf! Cooler and pump have a total height of 46mm! Don't end up with space problems in the case when mounting. With the existing fittings and the Alphacool AlphaTube TPV 12.7/7.6 from our shop, you can simply...

If you have any questions about your shipment, damage or defects, please email our support team (info@alphacool.com). Before you send anything back, it would be good to know exactly what kind of plugs you ordered! A later integration of a GPU cooler into the Eisturm Loop is possible without...

Please be patient with the answer. At the moment our support is very busy due to holidays & sick leave. The answering of questions takes a little longer at the moment.

Coupling 2 Eiswolf AIOs will not work here. The height of the pump + cooler and the outlet of the tubes at the lower part of the cooler make it difficult or impossible to implement your project with 2x Eiswolf! Please use a DIY cooling system here. The implementation is more expensive, but...

Is on our To Do list!

please write an email to our support team info@alphacool.com. Then your order will be cancelled, don't forget your order number.

Can you please send us some pictures of your set-up? A remote diagnosis without seeing the system is usually difficult.

You can replace the hose. You can use our Alphacool AlphaTube TPV 12,7/7,6 and the existing fittings & quick couplings. This way you can adjust the hose to the required length. If you replace the tube, you will certainly need to add coolant (distilled water).

Hi, with the Eiswolf 2 you will definitely achieve lower temperatures. An active backplate is not yet available.

hi, enclosed are a few answers to your questions: - Eiswolf 2 fits the MSI GeForce RTX 3090 Ventus 3X 24G OC (24GB GDDR6X, HDMI, 3x DP). Is this your card? We can use the PCB number to determine exactly. (if you are not sure) - Coolant is included, our AIOs are prefilled - Tube-Length 50 cm