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Hi, you can certainly use alternatives from other manufacturers. Here is another variant from our range with a thickness of 2mm that you could use: https://www.alphacool.com/shop/waermeleitmittel/19065/alphacool-waermeleitpad-fuer-nexxxos-gpx-3w/mk-30x30x2mm-orange-marked-pe-bag-2-stueck?c=20700

Hi, and yes you are right. Unfortunately, the Eisschicht Ultra Soft heat conduction pads are only available over the counter in 0.5mm, 1mm and 3mm thicknesses. https://www.alphacool.com/shop/waermeleitmittel/27999/alphacool-eisschicht-ultra-soft-waermeleitpad-3w/mk-50x50x3mm...

Please contact our support info@alphacool.com and link to this post. A picture of the set-up is always helpful.

Moin, ja das klingt ersteinmal nicht gut. Schreib bitte eine Email an unseren Support info@alphacool.com und verlinke deinen Beitrag. Eine Bestellnummer ist immer hilfreich. Da bekommst schnelles Feedback, wie es mit deiner RMA weitergeht. VG

very nice build!

Please write an email to our support (info@alphacool.com) and link your post. Our support will then inform you quickly about the further steps.

For the 3080FE we have the following cooler on offer: https://www.alphacool.com/shop/gpu-water-cooler/nvidia-fullsize/27981/alphacool-eisblock-aurora-acryl-gpx-n-rtx-3080-founders-edition-with-backplate If you don't want to wait for an AIO, there is the option of putting together a custom loop...

Moin, zusätzlich Schlauch wirst Du nicht brauchen, im Lieferumfang der Hurricane sind 3m enthalten - das sollte genügen. Ich weiß nicht, wie deine Wege aussehen/geplant sind, aber anschlußtechnisch solltest du mit 2 weiteren Eiszapfen 13/10mm (gerade) zurecht kommen.

Hi, die Padbestückung ist richtig. Leider haben wir derzeit mit Package-Problemen seitens der Herstellers zu kämpfen. Beinahe jede Karte wartet hier mit unterschiedlichen Toleranzen auf. So kann es passieren, dass Pads entweder keinen Kontakt bzw. teilweise sogar zu viel haben. Leider gibts hier...

Hi, our AIO can be adapted or supplemented very well, as all components are part of our DIY programme (except for the pump cover, which is specifically for the AIO and not available separately). Otherwise, you can add another ice block cooler to the system. In fact, you only need the cooler that...

Hi, um auf deinen 2 Post einzugehen - nur noch der Eisblock & ggfs einen weiteren Liter Kühlflüssigkeit. Ansonsten sollte das mit dem Hurricane Komplettset gut funktionieren.

Hi, the Eiswolf 2 for 3080 FE doesn't exist yet, but is being planned for a release in the near future. Can you find out the PCB number of your card? Then a custom loop could be possible with a separate cooler.

Hi, when & where did you buy the pump? I'm assuming that your setup is OK and that the pump gets decent water!

hi, perfect! So the story has a happy ending after all!

Hi, write to support (info@alphacool.com) and describe your problem.

Unfortunately, the tolerances are different for each package & we have no possibility to react with a "general solution". And yes, we need the pictures of the impressions of the pads to be able to see which pads need to be replaced. If that means disassembling your system, then that is...

Sorry, I just checked it again. I had a little mistake with your PCB number. The cooler I displayed fits for: PowerColor Radeon RX 6800 Red Devil, 16GB GDDR6, HDMI, 3x DP (AXRX 6800 16GBD6-3DHE/OC) However, I would not rule it out completely. Could you send us a photo of your PCB? It could be...

Hi, nothing is being planned in the near future.

hi @sickhead racing , normally we need pictures of the card where the imprints of the pads can be seen after mounting. Here we can determine whether there is too much, too little or no contact at all with the components to be cooled. If you have the problem with the package, please write to the...

Good suggestion, but unfortunately not easy to realise. Despite the lack of GPUs, the machines don't stand still. The pre-order issue doesn't work like that, because time is not our friend here. Preorder - production - transport... that would be very counterproductive and would not lead to...