Eddy, the vendor is responsible for the delivery under European law: https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_en.htm
I can engage the police but in Ireland that could take months if not years to get any kind of result. And what additional information will...
I understand this is Alphacools approach to this situation Eddy, however this is not the normal approach companies take. When I purchase something from your online store I do not expect to have to file a police report against a multi-billion dollar company in order to have to get my money back...
This is just a cautionary note about buying from Alphacool. I'm out over €400 because they believe DHL, without any evidence over their customer who provided evidence. MasterCard won't charge the transaction back because I gave Alphacool too long to discuss it with DHL.
The photo above is how...
I can test for you this weekend if you like. I have mine installed but I have to take it all apart because I stupidly bought the Pastel Eiswasser and it's clogged up my entire loop, including the GPU block. Have to disassemble and clean inside it and my CPU block and Eisbecher D5 too.
Yeah I'm getting fed up with this. I have 2 orders waiting over a month now.
How did you contact them? The contact form link in my order email doesn't work and there's no contact link on the website any more (which I believe is against GDPR requirements).
It's a pity cause I had a really good...
No news, it still hasn't shipped yet. I've no idea when it will ship. Some of the items said when I ordered that they'd be in stock in a few days but I've had no update since.
Just for anyone else who visits this thread about this card, here's the reply I got from Metropolis34:
It looks like this is the perfect block for this card.
I'm also interested in getting a block for this card. However the card is 230mm long and the block is 260mm according to the product page, and 260mm won't fit in my case (Geeek A40). It doesn't actually look 260mm though; is this an error in the description?
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