It's been a while since I received a response. As a customer, I expect better communication from a reputable company like yours. This is way below any customer support standard. Incredible.
I am aware that deliveries to this region (South America) may take up to 28 days, especially when originating from Europe. However, it has been brought to my attention that there has been no update on the DHL tracking system for my package since the initial dispatch. I created a support ticket...
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