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  1. kupala

    It has now been 33 days since my order was initiated, and regrettably, I have yet to receive any updates or the ordered items.

    It's been a while since I received a response. As a customer, I expect better communication from a reputable company like yours. This is way below any customer support standard. Incredible.
  2. kupala

    It has now been 33 days since my order was initiated, and regrettably, I have yet to receive any updates or the ordered items.

    I am aware that deliveries to this region (South America) may take up to 28 days, especially when originating from Europe. However, it has been brought to my attention that there has been no update on the DHL tracking system for my package since the initial dispatch. I created a support ticket...
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