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Thank you Eddy, I reached out to Titan Rig again, and things seem to be moving this time around! I will update the thread once the issue is resolved.

To give everyone an update: Alphacool's support team reached out to me asking me to talk to my reseller to initiate a return - while my reseller - TITANRIG told me they don't accept return after 60 days of purchase and asked me to work with manufacturer. In short, if you are buying from the US...

Here is the issue captured in video:

Hello, I ordered Alphacool Eissturm Gaming PC Water Cooling Kit from TitanRig. Initially I just had CPU in the loop but later i added my graphics card (also using Alphacool waterblock) as well. After this addition i noticed pump would take longer to start. Sometimes Pump wouldn't start for few...