Active Backplate 3090 Founders Edition leaking between acrylic and copper plate

[fl1767]

Hi,

Recently my 3090 FE active backplate (just over 1 month old) started leaking. This happens when the PC was off, it stopped when I turned on the PC so I'm guessing thermal expansion/contraction is exacerbating the issue. As can be seen here:

IMG20220920170941.jpg

drive.google.com

Also when I press on the acrylic plate I can see water seeps from where the acrylic and copper plate joins:

VID20220920202458.mp4

drive.google.com

Is there anything I can do about this? I believe the screws are hidden underneath the top plate so they are not accessible.

Regards,

Damien.

 

[Thomas_S]

Please contact our support team by email (info@alphacool.com) and link to this article. You will quickly get feedback on how to proceed.