ALPHACOOL SUPPORT TELLS THAT THIS IS NORMAL. WTF.

Daniel1992

New member
These Alphacool parts are 10 weeks old and destroyed by way too aggressive CKC liquid. I used Alphacool CKC only!

Its a known Problem to alphacool but in my case they say ist normal and won´t pay for anything.

Parts worth of 400€ are corroded and they dont even care a bit.

Never Alphacool again.

Worst buyer experience ever.
 

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Daniel1992

New member
In this E-Mail they told me that they can´t see any destruction on the nickel layer, what a 6 year old kid can see clearly.

U really have to be kind of braindead if you have seen these pictures to tell that everything works fine. i really dont understand the behaviour of alphacool in this case.
 

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Metropolis34

Support
Staff member
I do apologize for the mistake that my colleague has done. I also understand your point. We will of course replace/refund all the damaged products. I will PN you my direct email address so we can proceed this issue asap.
 
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