Eiswolf 2 3090 aio rgb faulty

[Masteri3laster]

Hi. Just installed the aio, and one of the led’s is yellow instead of white. Another blinks occasionally when the others are solid (on a static pattern). Could this be a software issue? This happens when setup in the bios, I have yet to install another software for argb control, as my board is Asrock x570m, and their polychrome software is useless (doesn’t even load).

 

[Eddy]

Do you have another aRGB controller? Could be the software, could also be a defect aRGB port or it could be a defect strip. But doesn`t really sounds like a software problem to me. Think more about a defect strip, or in worst case... a defect aRGB header on the mainboard.

 

[Masteri3laster]

Thanks for the quick reply, unfortunately I don’t have another argb controller, I’m using lian li unifan controller only. The Eiswolf is the only argb device I have, and the board only has one argb header. I will try and source another argb device to test the header, but if the strip is faulty, can it be user replaced? I don’t want to remove the block and ruin the gelid pads I used and have to refit the gpu shroud. Thanks.

 

[Eddy]

Maybe a friend has a controller to make a quick check.

Sure, you can replace the strip by yourselfe. We would sent you a new one, no problem. Write an email to: info@alphacool.com
They will care about it.