Eiswolf gpx-pro pump failure

Ignis

New member
Hi, I bought an eiswolf gpx-pro cooler for my vega 64 a couple of months ago, and i lent the card to a friend. they said it was getting super hot. i took the card back and tested it, and it was indeed not cooling, and there we no signs of the pump running. i took the cooler apart and upon closer inspection the factory coolant had coagulated around the pump causing it to jam. i cleaned it out and it still wouldn't work when reassembled and refilled. would it be possible to have a new pump sent? i still have a copy of my invoice or anything that might be needed.
 

Thomas_S

... the nice marketing guy next door
Staff member
Hi, please contact our support team via email (info@alphacool.com). The invoice/order number is always helpful. Just link to this post with your error description. You will then receive immediate help and information on how to proceed. Best regards
 
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