Esiblock Aurora Acryl GPX-N RTX 4090

[Fcbofhk]

I just receive this water block today. I open and check the water block andthen found out that the middle plate and the white oring gone loose, i tired to fix it but it still loose . Is this normal ?

 

[Shkiz0]

No, this is not normal.

 

[Fcbofhk]

Is there some kind of technique to put the white oring back ？Maybe I do it wrongly.

 

[Shkiz0]

Is there some kind of technique to put the white oring back ？Maybe I do it wrongly.

You would have to disassemble the block, and unfortunately you would also have to remove the warranty sticker for that, so I recommend sending it back and asking for a replacement part.

 

[Vanzin]

HI @Fcbofhk
This looks like that a part of the Jetplate is missing. I would kindly ask you to write a mail to info@alphacool.com to start an RMA.

 

[Fcbofhk]

You would have to disassemble the block, and unfortunately you would also have to remove the warranty sticker for that, so I recommend sending it back and asking for a replacement part.

Thanks

 

[Fcbofhk]

I have been working on a modification to my missing part. I cut some of my pe soft tubing to compensate the original acryl part , the jetplate stay in middle right now,it not 100% fit but should do the same job .Water flow test seems to be fine.