RX 9070 XT block with Geforce RTX insignia

[Vinvin]

I received the block for my 9070xt but it has the wrong "insignia" on it. It says Geforce RTX on the top where the fittings are. I would love to post a pic but the forum won't accept my pic. I've already reached out to Support, but hoping to get more visibility here.

Order #30200167

 

[Vinvin]

OK this worked. Took a screenshot of the pic

 

[Eddy]

Please contact support about this. The cover is just glued on and can be replaced. What a mess.
info@alphacool.com

 

[Vinvin]

Thanks, I sent a message a couple of days ago but no response yet. Also, how do I know this is truly a 9070xt block and not an Nvidia block? I'd rather not get the replacement piece only to find out I was sent the wrong block entirely.

Please contact support about this. The cover is just glued on and can be replaced. What a mess.
info@alphacool.com

 

[Eddy]

The article number clearly indicates that it’s a 9070 cooler. Don’t worry, support will get back to you shortly.

 

[Vinvin]

The article number clearly indicates that it’s a 9070 cooler. Don’t worry, support will get back to you shortly.

Support helped me confirm this block was correct and they're shipping out a replacement 'insignia' plate. In the meantime, I got it all installed