SUPPORT DOES NOT REPLY TO EMAILS, RX 7900 XTX WATERBLOCK

Rydeon

New member
Hi, yesterday I emptied the loop, I immediately noticed cracks in the plexiglass, what happened? I never opened the water block. email support is not responding.

IMG_20231028_042609378 (1).jpg
 

Marc-eting

Marc the Marc-eting Guy
Staff member
Hi, @Rydeon
don't worry, our e-mail will answer you. Please note that support takes some time, so we can not answer immediately. There is a public holiday in Germany at the beginning of this week.
 

Rydeon

New member
Hi, @Rydeon
don't worry, our e-mail will answer you. Please note that support takes some time, so we can not answer immediately. There is a public holiday in Germany at the beginning of this week.
what happened to my waterblock?
I am shocked.

I had to empty my PC for fear of causing damage.
I hope support reply to my email soon.

I was doing a review for my website and was very disappointed.
 

Vanzin

Support
Staff member
HI,

as my colleague told you are were public holidays here in Germany. Our Support team will answer on your mail asap. Unfortuantely it can at the moment 3-4 working days until we can answer on mails. Therefore have please some patience.
 
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