VEGA 56 EisWolf 120

Techgeek

New member
Hello,
I have this great cooling but now with crackling sound. The pump is running but i got temps around 80 degree while gaming. Is it ok to have those temps? Or is it something happening with EisWolf? Also, what setup is best on fan bios setting? Pump or Fan?
Thanks guys for reply.
 

Metropolis34

Support
Staff member
Hi, you can do the bios setting for the fans on both pump or fan header but it depends also on the mother board that you have you need to check the manual. Is it possible to shoot a short video or sound data of that noise and send it or upload it here please?
 

Techgeek

New member
Video is not a problem. I will do that when I get home from work. On motherboard I have fan header and also pump header. In bios I can set which will be fan or pump. But what is the best for eiswolf? I am sure I have some problems but don't know where. The card is undervolt -150, core is on 1400mhz and mem is 900mhz. When I start bench the temperature is somewhere in 40c and after some time I hit 80-82c but no more. Also the radiator is hot so I assume that the pump is working properly. Thanks
 

Metropolis34

Support
Staff member
You can use both but i would recommend to connect the Eiswolf to the fan header. Possibly you need to remount the block and apply the paste using the least ammount of paste possible. The temperatures are to high. Please do not forget the video. Thank you.
 

Techgeek

New member
Paste applied is not thick. I have repaste gpu more than 3 times. It was holding temperature for 1 day an then same result. I am using kryonaut.
 

Techgeek

New member
I have dissasembled the whole pump. I needed to clean the mess :D it was horrible. I thing i need whole pump segment. Is it possible to buy only this segment? Or i need to buy whole bundle? It is shame that i didn´t realised sooner. My warranty ended in december :(
 
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Metropolis34

Support
Staff member
Thank you very much for the videos. Have you purchased the product directly from us? And may i ask where you are from?
 

Techgeek

New member
Not from you directly. It is from Slovak site tichepc.sk. Also this setup was not directly purchased by me. I have bought it from a hand. I love your brand and had some product from u also I am watching some tech channels and wanted this long time ago. Till now was perfekt. After my cleanup it's better also hottest poin is max 77c. But pump makes still noise.
 

Metropolis34

Support
Staff member
Do you think you can replace the pump in the unit? If yes i need you to write an email to info@alphacool.com Please do not forget to provide your address so we can send you a pump for the replacement :)
 

Techgeek

New member
Oh dude, u mean this really? :D Thanks alphacool. I will be happy to change it. How is it with cable's tho? Also one thing I wanted to ask you about. One plastic piece above pump needs to "sit" on the pump place? Or it is only obove and sits on corners (don't know if you know what I mean). This is before I started to clean it up. IMG_20200304_130402.jpg
 

Metropolis34

Support
Staff member
OMG this looks really messy :oops: The block must be arround 3 years old right? You need the rubber ring too which is placed on the top of the pump.
We will send you all the needed parts to make it work and clean again ^^
 

Techgeek

New member
You haven't seen the fins :D its shame I don't got more photos. I have cleaned 2 hours whole cooler :D The eiswolf was purchased 12.2017. I don't know what was before me but I think he knew about problems but didn't tell me nothing (the whole place was covered with thermal paste, after disassembled it from passive). And yes there is rubber ring over whole pump. But this plastic segment above pump sits well on the left side but right (above pump) is not "clicked" into pump segment.
 

Metropolis34

Support
Staff member
I assume the owner before you has never cleaned it or changed the fluid. Yes the rubber ring sits only on the left side. This is the old combination of the build that were using in the past.
 

Techgeek

New member
Now its different? Yes i think also that he only add destiled water (if destiled :D) Thanks for everything. The email was sent.
 
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Metropolis34

Support
Staff member
You are very welcome dude :) and do not forget to send the email asap. I would also advise to use some anti corrosion fluid to avoid future problems.
 

Metropolis34

Support
Staff member
No mate sorry we do not sell those fluid premixed with anti corrosion. You need to buy it seperatly and mix it by your self i am affraid.
 
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