RE: Issue with pump on Alphacool Eiswolf 240 GPX Pro Radeon RX Vega M01 - black - Order number: 94039421
Hello
I purchased
Alphacool Eiswolf 240 GPX Pro Radeon RX Vega M01 - black
on 19.12.2020
After 1 week of use, I noticed that the pump IS NOT Functioning.
When I checked the BIOS to see if the pump was running at 100% rotation speed, the system reports ZERO RPM on any motherboard fan header that the pump unit is connected to.
ALL OTHER fans are reported in the PC BIOS when plugged into any fan header on the motherboard.
The blue Alphacool logo on the pump is illuminated but coolant is not circulating.
Please advise on how to resolve the reported issue.
Floyd
Hello
I purchased
Alphacool Eiswolf 240 GPX Pro Radeon RX Vega M01 - black
on 19.12.2020
After 1 week of use, I noticed that the pump IS NOT Functioning.
When I checked the BIOS to see if the pump was running at 100% rotation speed, the system reports ZERO RPM on any motherboard fan header that the pump unit is connected to.
ALL OTHER fans are reported in the PC BIOS when plugged into any fan header on the motherboard.
The blue Alphacool logo on the pump is illuminated but coolant is not circulating.
Please advise on how to resolve the reported issue.
Floyd