Recent content by AlexanderV

Post's weeks old. Got my refund, gave up on AlphaCool products due to their lack of seriousness.

i emailed.

this is just awesome. your staff colleague , in another forum, linked this place to write for cancellation. i wonder if the email will send me to another email or ask me to do it by phone or whatever :)

It seems your website does not have a "cancel order" function, so I'm asking for help here. Order 30125699, made on the 21st of October,I would like to cancel it and get my money back. I am not willing to wait indefinitely for a supposed preorder that's been delayed for a month, nor am i...

Delivery date exceeded by a week (supposed to come in stock on 16nov). After 2 or 3 other delays. And, of course, it's everyone's fault except Alphacool's. It's the suppliers (their own product, their own website, but yeah...), it's the couriers and the cargo transporters (which work just fine...

Weirdly enough, I cannot seem to get across a single person who owns one of these blocks that we're asking for here, anywhere on social media :) And many times, in this little forum discussion here, you've said one thing, and then later rather contradicted yourself. Reason for which it is hard...

Sounds about right. A container is incoming, products for our website. A ton of stuff we already have, and only 2 pcs of that new product we just launched that people are waiting for. Yep, makes perfect sense. Bringing what's new and wanted should never be on the priority list

Container deliveries imply large quantity, yet you kept mentioning small amounts weekly. See what i mean about the excuses not adding up?

Given their short, mono-syllable answer i received through email when i asked about this, and the forum answer i received here previously, more or less saying "take it or leave it. wait for it, or here's a link where to ask for a refund", i can clearly say that i will not purchase Alphacool...

My complaint, if you would have properly read what i have said, was the fact that we kept getting postponed. The very simple, couldn't be bothered with email that i received last time i asked alphacool directly stated very clearly that all the preorders would be shipped with the batch that...

You misunderstood what i said, and the basic concepts of commerce, for that matter... Okay... let me try to exemplify it: Company X makes a product, 500 pieces. Puts it up for preorder, puts release date to 1st of December. As soon as the 500th customer has completed his order, the website...

Given the stock situation with the launch of the rtx 30xx series, how some websites (including the one I've gotten mine from) showed the stocks that they have received, and how small of a percentage of the gamers use custom loops compared to the general users, is it is rather hard to believe so...

Great... so you left the preorder option open for more than you could provide. Just... great.

Since the question has already been asked, I'll just tag along, if that's ok. Made an order last month for the msi gaming x trio 3090, initially saying that it was supposed to be in stock on the... 25th or 26th of october, forgot the exact date. On said day, I was refreshing the page (you know...