Recent content by forknmybut

Well in the end Metro told me I waited too long to report this issue and Alphacool will not help. Just to be clear the card was broken a year ago but I never received a recall notification from them or the vendor (only a warning email that the block might have issues). In the end extremely...

Nothing from support. Eddy requested my email address and suggested I check my Spam folder. I PMed him my email address. Nothing in spam from Alphacool and no response to my original email. Does it matter that I sent the email before creating a forum account?

Thanks for the response. I meant to say I sent an email the day before the original post (last Wednesday), did not get anything so I figured I would post here (original post last Thursday). Looking forward to hearing from someone.

Is anyone able to respond to this? I sent an email to info@alphacool.com the day before this post but no one has answered the email. I can also send additional pictures or videos if necessary.

Hi I purchased an Alphacool waterblock for my Radeon VII last year and one of the LED strip screws damaged a component of the card. I received a refund for the block from Aquatuning, but was wondering if anyone can help with the damaged GPU card? This was one of the first waterblocks built for...