Who is your supplier? This is very unusual you know that they do not answer but anyway we are here for you :) Do you have a fill port on the radiator? Have you tried to bleed the air out of the system? I know this is hard but mostly the problem is air in the system really. If you have only the...
Sure :) This are our how to videos:
https://forum.alphacool.com/forums/howto-videos.64/
I can send you tomorrow some more but now i am at home and i do not have them here :)
Please write an email to info@alphacool.com You have still warranty and we need to solve this issue asap. Do you think you are able to change the pump/block unit and refill the system? Thank you.
@Florian06111992 Nein leider noch nicht. Die Transportwege sind sehr beschränkt keine Luftfracht etc. PN mir mal bitte die Bestellnummer. Ich schau mal nach wann der ungefähre Liefertermin ist.
Hey you are welcome it is my job :) What kind of noise does the pump make? Can you shoot a short video or sound data of it and post it here please? Have you checked your flow rate? Is the pump not working at all? May i ask also where you are from?
I dont know really maybe it has been landed on our spam folder. Can you please PN me your email address so i can check it with support and let you know? Thank you.
Hey, here is the list with the countrys that we have problems to deliver at the moment;
https://www.alphacool.com/shipping-restrictions
Australia is shut down completly. No chance to deliver until this stupid virus is gone :(
Hi there, how hot is the back plate under stress? The prints of pads and paste are okay even the thermal paste is bit much for my taste. What computer case do you use and how is the air circulation in it?
Hi there, if you want to bleed the air out of the system you need to shake the radiator first. Have you tried this?
https://forum.alphacool.com/threads/how-to-top-up-or-refill-the-alphacool-eiswolf-pro.562/
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