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  1. Metropolis34

    Pump noise problem

    Who is your supplier? This is very unusual you know that they do not answer but anyway we are here for you :) Do you have a fill port on the radiator? Have you tried to bleed the air out of the system? I know this is hard but mostly the problem is air in the system really. If you have only the...
  2. Metropolis34

    Alphacool Eisbaer 360 strange sound in the pump

    Sure :) This are our how to videos: https://forum.alphacool.com/forums/howto-videos.64/ I can send you tomorrow some more but now i am at home and i do not have them here :)
  3. Metropolis34

    Alphacool Eisbaer 420 CPU cooler

    Please write an email to info@alphacool.com You have still warranty and we need to solve this issue asap. Do you think you are able to change the pump/block unit and refill the system? Thank you.
  4. Metropolis34

    Controler for aRGB ?

    Hi There, as far i know it is not compatible with the corsair software. We do not have such a product dude i am sorry :(
  5. Metropolis34

    Suitable Water block for Gigabyte 2070 Super windforce OC

    Sure :) The block its self looks good and you can use it with or without RGB ^^
  6. Metropolis34

    Alphacool Eisblock Aurora Plexi GPX Series

    @Florian06111992 Nein leider noch nicht. Die Transportwege sind sehr beschränkt keine Luftfracht etc. PN mir mal bitte die Bestellnummer. Ich schau mal nach wann der ungefähre Liefertermin ist.
  7. Metropolis34

    Pump noise problem

    Hey you are welcome it is my job :) What kind of noise does the pump make? Can you shoot a short video or sound data of it and post it here please? Have you checked your flow rate? Is the pump not working at all? May i ask also where you are from?
  8. Metropolis34

    Radeon VII Damaged from Waterblock

    I dont know really maybe it has been landed on our spam folder. Can you please PN me your email address so i can check it with support and let you know? Thank you.
  9. Metropolis34

    Alphacool Eisbaer 360 strange sound in the pump

    Okay please try and let us know with the result. We have also some how to videos that you can watch.
  10. Metropolis34

    [BIP] Project AlphaCaT | Animal Shelter Project

    Ohh because you want to donate to the cat shalter the projects name is Alphacat??
  11. Metropolis34

    Suitable Water block for Gigabyte 2070 Super windforce OC

    Hey, here is the list with the countrys that we have problems to deliver at the moment; https://www.alphacool.com/shipping-restrictions Australia is shut down completly. No chance to deliver until this stupid virus is gone :(
  12. Metropolis34

    Eisbaer Aurora 420 in Cooler Master Cosmos C700M

    Yes true that indeed :) There are no reasonable reviews of this AIO and the case.
  13. Metropolis34

    Eisbaer LT AIO CPU Cooler Base Discolored

    You are welcome dude it is my job ^^
  14. Metropolis34

    Issue With Order 30119294

    You are welcome dude :)
  15. Metropolis34

    Radeon VII Damaged from Waterblock

    Have you got any response from support?
  16. Metropolis34

    Alphacool Eisblock GPX-N Acetal RTX 2080/2080Ti M02 thermal issues

    Hi there, how hot is the back plate under stress? The prints of pads and paste are okay even the thermal paste is bit much for my taste. What computer case do you use and how is the air circulation in it?
  17. Metropolis34

    Pump noise problem

    Hi there, if you want to bleed the air out of the system you need to shake the radiator first. Have you tried this? https://forum.alphacool.com/threads/how-to-top-up-or-refill-the-alphacool-eiswolf-pro.562/
  18. Metropolis34

    D-RAM Cooler X2 Universal - Acetal Black Nickel Version: defect nickel coating of the cooling plate

    Hi There, please shoot an eamil to info@alphacool.com regarding replace or refund the product. Thank you.
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