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  1. Metropolis34

    Eiswasser - CKC

    Yes i would say also it is the same charge with the same issue. I can not imagine anything else could be the problem. Same procedure but different day :) Please shoot a short email to info@ to solve and close this issue asap. Thank you.
  2. Metropolis34

    How/ where to purchase the brass and plastic o-rings for the Eiszapfen compression fittings

    Hi, 5 days in a raw? This is simply not true. We do not work on the weekend and if you contact us friday afternoon and do not get any response over the weekend this is normal. And i have answered your question on FB also. We do not sell this brass and plastic washer as spare part. I also told...
  3. Metropolis34

    Alphacool Eisbaer LT360 CPU Pump Noise

    Hey wolfman13 thank you very much for those videos. Have you purchased the product directly from us?
  4. Metropolis34

    Alphacool Eiswolf 240 GPX Pro AMD RX Vega M01 pump making loud nosie

    Sure it can be repaired or replaced. Can you send us the video also please? info@alphacool.com Thank you :)
  5. Metropolis34

    Alphacool Eiswolf 240 GPX Pro AMD RX Vega M01 pump making loud nosie

    This sounds indeed not good :( sorry for that. Have you contacted the RMA/Support department of Aquatuning?
  6. Metropolis34

    Alphacool Eiswolf 240 GPX Pro AMD RX Vega M01 pump making loud nosie

    Hi there, when was the email sent? Normally you get an answer within one day.
  7. Metropolis34

    Eisbaer 360 LT - Expansion

    You are very welcome and thread closed :)
  8. Metropolis34

    Eisball, nylon water absorbing

    Hi, we use ABS-Nylon for the production of the Eisball which is a very solid material on this issue.
  9. Metropolis34

    Eisbaer 360 LT - Expansion

    Hi Nicolas, please write an email to info@alphacool.com . If you forward us your address we can create an offer and send it via eamil to you.
  10. Metropolis34

    What do you want?

    Hi there, we do not produce the upgrade kits anymore. The demand was too low so it was sensless to try to keep the production line up. Sorry for not been able to help :(
  11. Metropolis34

    Eisbaer 240 water change

    Normally you dont need to change the liquid just check the system and the liquid level. If needed you can refill the loop. It is of course better after two years to open the system clean it and refill it.
  12. Metropolis34

    Alphacool Eisbaer LT360 Abnormal noise from the pump

    I really having problems to understand you. The translation is terrible. Again you need to send the product back to your reseller regarding RMA or replace. We can not do much in this case as you did not purchased the system directly from us.
  13. Metropolis34

    Eiswasser - CKC

    Okay thank you for the information.
  14. Metropolis34

    Eisbaer 360 LT - Expansion

    Hi Nicolas, Sure you can add reservoir + pump and more water to the system but this would not increase the cooling capacity you need also more radiator surface for better performance :)
  15. Metropolis34

    Eiswasser - CKC

    This is a question to look in to the crystl ball really. We cannot tell you 100% what this is. Have you wrote an email to info@ ?
  16. Metropolis34

    Alphacool Eisbaer LT360 Abnormal noise from the pump

    I really do not get your point i am sorry :( is there a problem with your reseller regarding warranty or RMA?
  17. Metropolis34

    Alphacool Eiswolf 240 GPX Pro Nvidia Geforce RTX 2080/2080Ti Aorus Xtreme M11 - Black

    We do deliver directly to Minsk/Belarus. You need to write an emil to info@alphacool.com so we can get the order in to our system manually. After that you will be informed with the further necessary steps.
  18. Metropolis34

    Alphacool Eisbaer LT360 Abnormal noise from the pump

    Hi Higa, First of all we are sorry for the trouble that your customer has to go through and thank you all for your patience. As i wrote above any modification on the product ledds to loose of warranty. This is an Eisbaer LT and to remove the pump is very difficult. If the air bleeding does not...
  19. Metropolis34

    Alphacool Eiswolf 240 GPX Pro Nvidia Geforce RTX 2080/2080Ti Aorus Xtreme M11 - Black

    Hi There, we can ship anywhere no probs at all. You can pay via PayPal or wire transfer. Are you from Belarus? Have you compared the PCB number of the graphics card with the block?
  20. Metropolis34

    Eiswasser - CKC

    As my colleague has informed you guys above please PN or an email to info@alphacool.com so we can solve this issue asap.. Thank you
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