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Sorry, but we dont have a cooler for the version with the high caps.

I think something is being misunderstood here. We deliver the cooler. But so far there are not enough coolers to supply everyone. We have had 5 deliveries in the warehouse, i.e. a few hundred coolers, but they were not enough for everyone. That's why the date in the shop is always delayed. The...

Sorry, no. I am not sure if we will make an Eiswolf 2 version. We will see how well the sellings of the normal cooler will be. To be hinest, a lot of planed Eiswolf are not realeased right now. We are faaaaaaar behind our plan.

Was bei der Verschraubung schief gelaufen ist, kann ich dir so natürlich nicht sagen. Du hast ja unten an den Schrauben die Mutter, welche eigentlich nur dazu da sind, die Montageschrauben beim Aufsetzen am Platz zu halten. Lass die mal bei der nächsten Montage weg. Eventuell waren die nicht...

Impatient because of the an answere mail from our support. Not about the cooler. That is something i can understand.

To get sure... here a pic

Yeah, maybe you are right. Will discuss this. I don't enjoy having to keep putting customers off. As a customer, I would also be annoyed. I'll see what I can do.

No, that is not normal. Ther must be an issue with the mounting or the cooler. Or maybe you use IN as Out and OUT as IN?

I don`t know, we have no datas about the Phantom edition.

We got 5 deliverys of that cooler and all deliverys was not enough for every customer. Last delivery was 04.06.2021. But also this delivery was not enough for end customer and every shop we are working with. Not sure right now when we will get the next delivery. It is a bad situation, we know...

Preorders are not possible right now, sorry. We will launcht with stock and i hope we have enough on stock for all oders in the first days. But if you really like to get one, i would recommend to order the cooler on the first day. Because the last deliveries of the other coolers were usually...

Every mainboad i know can read out the rpm of the pump on every fan header. For some connections, you can set a warning signal in the bios. If the pump goes out or does not start, the mainboard can emit a warning signal. This is usually a very annoying beep. Our plans for displays and control...

You wrote an email on friday evening, now it is monday. And we are not working on weekend. If you have placed an order and the goods have not yet been dispatched, you can always cancel the order and claim your money back. What makes you think you can claim otherwise? And the guy who made the...

You wrote an email on friday evening, not it is monday. And we are not working on weekend. So what is your problem?

If you have the card and if you are from europ, you can try this: https://www.alphacool.com/ticket/index/sFid/141 Right now, there is no plan to make a cooler for this PCB Layout. But there are so many on the market right now.

Die Kühlerböden sind aus vernickeltem Kupfer. Da kannst du nichts schleifen oder polieren ohne den Kühlerböden zu beschädigen. Bitte sowas niemals machen. Das kann man bei Luftkühlern mit Aluboden oder reinem Kupferboden machen. Da hat der Boden auch eine größere Dicke. Bei einer Wasserkühlung...

Gamerock cooler..... release 17.06 with stock!

5900X ist aktuell die am schwierigsten zu kühlende CPU am Markt aufgrund des bedepperten Designs von AMD bei dieser CPU (nix gegen Ryzen allgemein, super CPU). Der 5950 lässt sich wesentlich einfacher und besser kühlen. Den 5900X unter Last unter 80° zu bekommen ist fast ein Ding der...

1. PC at home: i9 7860X, 32GB Ram, 2080TI, 1x 43" 4K, Alphacool water cooling (ES stuff only) Das ist einer meiner beiden PCs zu Hause. Ich hab da auch einen 360 + 240 verbaut und komme unter Vollast auch auf ca. 500W Abwärme mit der CPU. Unter vollast, also beides auf Max belastet, habe ich...

Grade mit Mainboards und Grafikkarten die PCIe 4.0 nutzen gibt es massive Probleme mit Riser Kabeln. Auch Kabel die scheinbar für PCIe 4.0 verifiziert sind, versurschen bei sehr vielen Probleme. Das Einzige was wohl helfen soll, drosselung auf PCIe 3.0. Wer ein PCIe 4.0 Fähiges System hat...