30207704 return back

[frf91]

Hi,

For lately changes, i would like to return the item in the order 30207704 10248 Alphacool Core Geforce RTX 5080 Reference with backplate.
I sent the request on monday but no confirmation was received and no response neither.
Any new about this?

Thanks.

Fran

 

[Eddy]

Under your reference number, I found an email from September 25, 2025, which has already been answered. However, it wasn’t about a return. We haven’t received any other emails from that address. Could you please let me know which email address you used to contact us? Please send it via PM, not in the thread.

 

[frf91]

Under your reference number, I found an email from September 25, 2025, which has already been answered. However, it wasn’t about a return. We haven’t received any other emails from that address. Could you please let me know which email address you used to contact us? Please send it via PM, not in the thread.

Hello I sent an inquiry about this but I did not received any answer. I will send a new mail requesting this.

 

[Eddy]

Hello I sent an inquiry about this but I did not received any answer. I will send a new mail requesting this.

we got the mail.

 

[frf91]

Hello, Perfect,
How i can return the package? i did not received any instruction... Normally you give a number to be included in the box.
Please, how we can move this?
Regards.

 

[Eddy]

You’ll have to wait until support gets back to you. There’s nothing more I can do at the moment.