Hello.
Last year (25 august 2019, order number 30112909) I bought Alphacool Eisbaer 420 CPU cooler. It has been working great but for the last week it has been producing strange sounds and according to monitoring software pump RPM was fluctuating a lot (down to 1200 RPM). It is set in bios to full speed (pump), no slowdowns depending on temperature.
My system is Ryzen 3900X on Asus Prime X570 Pro if it matters.
Yesterday while browsing web I noticed that temps were rising fast and the fans were speeding up - the AiO pump indicator showed that the pump stopped.
I just hard powered down the PC. I tried starting it up and it worked correctly for about an hour then it did the same, strange sounds and then full stop of the pump.
There is really no pictures to post as I just don't want to risk using the cooler and overheating the CPU.
Glancing through the "window" in the cooling block does not show anything wrong except some air in a large bubble.
I will mount the cooler supplied with the CPU while this one is fixed I hope.
So what are the steps I need to follow and are there any more info you require?
Regards
Michal Kubiak
Last year (25 august 2019, order number 30112909) I bought Alphacool Eisbaer 420 CPU cooler. It has been working great but for the last week it has been producing strange sounds and according to monitoring software pump RPM was fluctuating a lot (down to 1200 RPM). It is set in bios to full speed (pump), no slowdowns depending on temperature.
My system is Ryzen 3900X on Asus Prime X570 Pro if it matters.
Yesterday while browsing web I noticed that temps were rising fast and the fans were speeding up - the AiO pump indicator showed that the pump stopped.
I just hard powered down the PC. I tried starting it up and it worked correctly for about an hour then it did the same, strange sounds and then full stop of the pump.
There is really no pictures to post as I just don't want to risk using the cooler and overheating the CPU.
Glancing through the "window" in the cooling block does not show anything wrong except some air in a large bubble.
I will mount the cooler supplied with the CPU while this one is fixed I hope.
So what are the steps I need to follow and are there any more info you require?
Regards
Michal Kubiak