Hey,was the product purchased directly from us? If so i need you to write an email to info@alphacool.com do not forget to include a copy of the invoise please.
@Metropolis34 Hi There, since my issue is fixed the same issue happened to my brother. So we would need a new pump for his one as well. I fixed my own loop with the new pump I received from you guys and its great. Can we get a new one for my brother as well? Since his sound is the same is my video.