Awful temps on Sapphire Nitro+ Radeon RX 9070 XT OC 16GB

charliehoward

charliehoward

New member
I've got a Sapphire Nitro+ AMD Radeon RX 9070 XT OC 16GB GPU with the Alphacool Core RX 9070 XT Nitro+ block, and during gaming I see temps upwards to 80C on the GPU, with hotspot temp exceeding 110C, this is awful. I've remounted it 3 times, and everytime I see mounting pressure issues with the paste. Is my block faulty, or are these blocks bad?
 
That is strange. Please remove the water block and take some photos of the PCB with the thermal pads and thermal paste still in place so that we can examine the contact marks.

This is usually the best way to identify where the problem may be. The symptoms strongly suggest that the mounting pressure is not correct for some reason.

Please send the photos together with a description of the issue to info@alphacool.com.
 
Went back to stock cooler, and then just an AIO on the CPU, way better temps. Over 20C lower on both. Gotta say not been impressed with AC stuff. Been liquid cooling for years and never had issues like this
 
Just want to say what awful service you have. I emailed as you suggested and got completely ignored. Now probably outside of warranty due to that? Awful awful service and products.
Anyone reading this, never buy anything AC.
Eddy said:
That is strange. Please remove the water block and take some photos of the PCB with the thermal pads and thermal paste still in place so that we can examine the contact marks.

This is usually the best way to identify where the problem may be. The symptoms strongly suggest that the mounting pressure is not correct for some reason.

Please send the photos together with a description of the issue to info@alphacool.com.
Click to expand...
 
charliehoward said:
I emailed as you suggested and got completely ignored.
Click to expand...
No emails have ever been ignored or left unanswered. If anything, the replies may have ended up in the spam folder, or the email address may have been entered incorrectly. And why should any of this suddenly be outside the warranty?
 
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