Dismagician
New member
Hi!
I have recently bought Eiswolf 2 for my RTX 3090 from a polish retailer angela.pl.
First thing that made me suspicious about the package was the box seal which apparently was damaged (see attached photo).
I contacted the retailer and they said it’s OK, and it happens from time to time. They assured they will supply me with anything missing from the package.
Alright, I started assembling the AIO. When mounting the backplate a few drops of the coolant appeared on my desk. I inspected the block to discover a leakage. Between two plexi parts, outside the black rubbers, there is a small amount of the coolant. Applying a little force makes it clearly visible.
After that I inspected the whole AIO. I found out that the radiator (fins) looks corroded(?) or at least it is in orange/red color. See attached photo. It is clearly visible and covers most of the radiator. It is very weird to me as the color is visible only on one side of the fins. The other one is perfectly black. Additionally, I can see some kind of a residue/patina/oxidation marks near radiator inlets on the fins side.
Is this state of the AIO I described an expected condition for a brand new product? Should I RMA?
I have recently bought Eiswolf 2 for my RTX 3090 from a polish retailer angela.pl.
First thing that made me suspicious about the package was the box seal which apparently was damaged (see attached photo).
I contacted the retailer and they said it’s OK, and it happens from time to time. They assured they will supply me with anything missing from the package.
Alright, I started assembling the AIO. When mounting the backplate a few drops of the coolant appeared on my desk. I inspected the block to discover a leakage. Between two plexi parts, outside the black rubbers, there is a small amount of the coolant. Applying a little force makes it clearly visible.
After that I inspected the whole AIO. I found out that the radiator (fins) looks corroded(?) or at least it is in orange/red color. See attached photo. It is clearly visible and covers most of the radiator. It is very weird to me as the color is visible only on one side of the fins. The other one is perfectly black. Additionally, I can see some kind of a residue/patina/oxidation marks near radiator inlets on the fins side.
Is this state of the AIO I described an expected condition for a brand new product? Should I RMA?