I have been trying to contact alphacool for ages! There's absolutely NOBODY reading info@alphacool.com?? or did everyone quit the job?!!??!
I bought a GPU block Order Number 30173774 and it keeps creating massive air pockets on the block and now loads of orange patches that looks like oxidation or something similar.. in less than 15 days of usage.
I bought now, 2 days to arrive, the CPU AIO to close a loop.. but the only thing I'll close is my patience with Alphacool... open RMA and return this GPU bock (Alphacool expanses ofc!) and cancel my CPU AIO order. This is beyond a joke! Customer service ZERO!
My emails below!
Hello,
Why nobody answer any email in this company?????
I am having issues since day 1 and nobody reply any email!
Now I noticed some weird colours inside my GPU block.. looks like oxidation.. what is that???
Apart of oxidation it keeps creating air pockets inside the block. Theres a huge air pocket in this photo. My radiator is on the top which should be pulling the bubbles over there.. what is going on???? I have another alphacool AiO for my cpu on the way... but I will cancel it and return this one if nobody talks to me!!!!
I bought a GPU block Order Number 30173774 and it keeps creating massive air pockets on the block and now loads of orange patches that looks like oxidation or something similar.. in less than 15 days of usage.
I bought now, 2 days to arrive, the CPU AIO to close a loop.. but the only thing I'll close is my patience with Alphacool... open RMA and return this GPU bock (Alphacool expanses ofc!) and cancel my CPU AIO order. This is beyond a joke! Customer service ZERO!
My emails below!
Hello,
Why nobody answer any email in this company?????
I am having issues since day 1 and nobody reply any email!
Now I noticed some weird colours inside my GPU block.. looks like oxidation.. what is that???
Apart of oxidation it keeps creating air pockets inside the block. Theres a huge air pocket in this photo. My radiator is on the top which should be pulling the bubbles over there.. what is going on???? I have another alphacool AiO for my cpu on the way... but I will cancel it and return this one if nobody talks to me!!!!
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