Order 30118367

[EugeneYap]

I’ve been waiting for the delivery for a month.
And it has not been shipped out yet.
Is there anything wrong with my order?

Could I change the O-rings for temperature-sensor in my order?

Alphacool Eiszapfen Temperatursensor G1/4 IG/IG & mit AG Adapter - Chrome

Alphacool Eiszapfen Temperatursensor Ein Sensor der einfach in ein G1/4" Gewinde eingeschraubt wird. Mit Kabel und 2pin-Anschluss. Einsetzbar in allen freiliegenden G1/4" Gewindeöffnungen am Radiator, Ausgleichsbehälter,...

www.alphacool.com

 

[Eddy]

Strange..... can you give us your order number or invoice number please?

Sorry... oversaw the number, sorry.

The reason is Corona. We are not able to ship anything to where you live in the moment. Thats the reason. But you got a Mail from us. Mabye in your spam folder?

 

[EugeneYap]

Noted, please cancel the order. I’m planning to change items.
Would I receive the the refund for the shipping cost as well?

 

[Eddy]

Can you please write an email to info@alphacool.com. Support will care for that. We cant cancel a order without a verification of your email adress. Thanks.

 

[Metropolis34]

Due the transport limitations to Singapore we can not send the package. The order has been cancelled and we will refund you the ammount back.

 

[EugeneYap]

Thanks, for your efforts.
I really wish Covid-19 didn’t exist. Otherwise I would have finish my building my rig weeks ago.

 

[Metropolis34]

You are welcome and yes it is enough with this virus thing. We are also very annoyed here because of the situation really.