order 30124318

Ridvan

New member
Hello.

Already received an email from Alphacool team, says " the payment for your order 30124318 has just been received ". That is right since I had send the required amount with bank transfer.
But also it says " Unfortunately, we must inform you that your payment is not complete and we therefore can not handed over your order to the shipping. ".

What should I do now? Please advice.
 

Ridvan

New member
The issue has been fixed in no time. It was kinda my mistake.

Thanks for the support team for their fast response.
 
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