Order 30125052

[obsolete1101]

Hi, my order ( 30125052 ) was apparently sent over to the carrier, but the tracking information I have does not seem to give me any results.. I type in the tracking # provided in the order screen on the DHL tracking site, and it shows that no package can be located. I checked my email and I seem to have a different tracking page, which shows a different status:

11/11/2020 5:11 AM​

Rodgau​

The international shipment is being processed in the export parcel center.​

It's stuck there with no new updates.. Is this a normal delay or should I be concerned?

 

[Eddy]

Please write an email to info@alphacool.com
Our main supporter for such things in this forum is sick right now and the marketing team is not able to check orders, sorry.