order #30134897

Rewelicious

New member
Hello Thomas.

Thank you for your reply, I have been writing to that email last week, I also used the contact form on alphacools website 14 days ago and still haven't received an answer
 

Rewelicious

New member
I can not guarantee from the contact form on your website, it doesn't list where it's sending it, but I've used it 2 times with a week in between starting from 14 days ago. I'm not writing this in a mad tone ☺ but maybe something is wrong with the contact form and yes I have checked my spam folder.
 

Thomas_S

Administrator
Staff member
Hi, I'm forwarding this thread directly to our support team so they can see where your request has ended up.
 

Vanzin

Support
Staff member
Hi There,

we have answered you today the third time. Please check your mail account and spam and junk filter. It can happen that our answer will be sorted as spam from some mail provider.
 
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